Job Details

Marriott Hotels - 2 New Montgomery Street - Responsibilities: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices; Operate telephone switchboard and manage wake-up calls and extensions; Log all guest requests into computer and coordinate with appropriate department; Provide information to guests about room features, property amenities, and local areas of interest; Assist guests with accessing internet and guestroom entertainment