Job Details

A luxury hospitality brand in San Francisco is seeking a Guest Experience Manager to lead a dedicated service team. You will focus on enhancing guest engagement from pre-arrival communication to post-stay feedback. Ideal candidates have at least 2 years of experience in a luxury hotel. Responsibilities include personalizing guest experiences, improving service standards, and managing guest feedback. This position offers a competitive salary and a chance to work in a passionate team committed to exceptional service and sustainability.

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