Job Details

Network Technician

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones First Choice for IT.

Zones is a global solution provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones specializes in digital workplace, cloud & data center, networking, security, and managed/professional/staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can consider IT done.

The Network Technician will provide hands-on support for Google Video Conferencing (GVC) systems across enterprise environments. This role focuses on deploying, maintaining, and troubleshooting Google Meet hardware, room kits, network connectivity, and AV components to ensure seamless, high-quality video conferencing experiences. The ideal candidate has strong networking fundamentals, experience with Google Workspace and GVC devices, and the ability to support both on-site and remote users.

What You Will Do As The Network Technician:

Install, configure, and maintain Google Meet hardware (Series One, Logitech, ASUS, or equivalent GVC kits)

Support cameras, microphones, speakers, touch controllers, and room displays

Troubleshoot Google Meet connectivity, audio/video quality, and device registration issues

Perform firmware updates, device resets, and room system optimizations

Ensure GVC rooms meet Google's recommended standards for acoustics, lighting, and layout

Diagnose and resolve network issues affecting video conferencing performance

Support network printers, VLANs, QoS, firewall rules, and bandwidth requirements for GVC traffic

Work with network engineering teams to optimize routing and reduce latency

Monitor room system health and connectivity through dashboards or management tools

Install and maintain structured cabling for conference rooms (HDMI, USB-C, Ethernet)

Support display mounting, cable management, and hardware placement

Assist with room buildouts, upgrades, and new conference room deployments

Test audio, video, and network performance to ensure consistent room readiness

Provide Tier 2/3 support for video conferencing issues

Assist end users with Google Meet functionality, device pairing, and room scheduling

Respond to incidents, outages, and service degradation events

Document troubleshooting steps and resolutions

Maintain accurate documentation for room configurations, network diagrams, and device inventories

Update tickets, logs, and change records in accordance with IT processes

Collaborate with Google Workspace admins, network engineers, and facilities teams

Provide feedback on room performance and recommend improvements

What You Will Bring To The Team:

Required Qualifications

24+ years of experience as a Network Technician, AV Technician, or IT Support Specialist

Hands-on experience supporting Google Video Conferencing / Google Meet hardware

Strong understanding of networking fundamentals (TCP/IP, VLANs, QoS, routing, switching)

Experience with Google Workspace administration or device management

Proficiency with structured cabling and AV hardware installation

Ability to lift and install conference room equipment (up to 40 lbs)

Familiarity with ticketing systems and ITIL-style workflows

Preferred Qualifications

Experience with Series One, Logitech Rally, or ASUS Google Meet hardware

Knowledge of AV standards (HDMI, USB, PoE, audio DSPs, room acoustics)

Certifications such as CCNA, Network+, CTS, or Google Workspace certifications

Experience supporting hybrid work environments or large-scale conference room fleets

Understanding of network monitoring tools and AV management dashboards

Zones offers a comprehensive benefits package. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.