Job Details

Front Desk Staff - Mission Cliffs

  2026-02-26     Touchstone Climbing     San Francisco,CA  
Description:

Mission Cliffs is looking for enthusiastic and friendly new team members to join our front desk staff. If youre ready to work in a fun and energetic environment where people share your psych for climbing and fitness, wed love to hear from you!

Job duties include but are not limited to:
  • Greeting customers, answering calls, and responding to emails at the front desk
  • Processing memberships and online transactions
  • Managing calendar reservations
  • Finding creative solutions to customer service challenges
  • Selling merch and climbing gear in our retail shop
  • Ensuring that climbing and gym safety standards are being met
  • Helping maintain a clean gym
  • Additional opportunities to work with our communities and classes may be available in the future for interested candidates
Requirements:
  • Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
  • Ability to remain friendly and calm while managing customer needs during high-volume hours
  • Highly self-directed and motivated; if you see a task that needs to be done, you do it
  • Comfortable working with computers
  • Customer service, service industry, or office management experience is a plus but not required
  • Evening and weekend availability
Compensation and Benefits:

Starting pay is $21 per hour.

At Touchstone, we value our employees and offer the following benefits for part time employees:

  • Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
  • Paid Time Off Vacation and sick leave provided
  • Free Gym Membership Access to all Touchstone facilities
  • Flexible Work Schedule Supporting work-life balance

We believe in fostering a supportive and rewarding work environment where our employees can thrive.

If this sounds like something youd love to do, we want to hear from you!

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