Oakmont Senior Living - 1 Selby Lane - Responsibilities: Provide all residents, guests, and visitors with exceptional customer service.; Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.; Monitor the Emergency Alert System and immediately respond to every call.; Effectively manage business center and process incoming and outgoing mail.; Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.