[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO / Home office stipend - As a Customer Support Specialist at Grow Therapy, you will: Troubleshoot and resolve issues clients and therapists raise via phone and live chat; Dig deep into problems in order to help identify root causes and work with our Product teams to improve the platform overall; Assist and educate customers on the Grow Therapy platform, providing great customer service to our clients and therapists; Serve as the customer's go-to resource and passionate advocate, ensuring both clients and therapists feel heard and supported throughout their journey with Grow TherapyHiring Immediately >>