Job Details

Professional Liability Claims Assistant

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, andenjoy work-life balance. Here, there's no limit to what you can achieve.

Primary Purpose: To provide technical claims support to the professional liability claims staff and customer service to claimants, clients and vendors; to perform administrative duties as required.

Essential Functions and Responsibilities:

• Sets up new claim files pursuant to department protocol.
• Prepares monthly and quarterly ad hoc reports per client and/or manager's request.
• Prepares standard form responses as directed by claims staff.
• Handles special mailing and delivery requests.
• Processes claim payments as appropriate.
• Maintains professional liability manuals as directed by management.
• Performs administrative duties as required.

Qualifications

Education & Licensing: High School diploma or GED required.

Experience: One (1) year clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge:

• Performs other duties as assigned.
• Supports the organizations quality program(s).
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Work Environment:

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding.

Auditory/Visual: Hearing, vision and talking.

Note: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.