Job Details

About Tawonga
Tawongas mission is to provide educational and recreational programs for children, adults and families that foster self-esteem, lifelong friendships and community, connections with nature, commitment to justice, and positive Jewish identity and spirituality. We run programs at our residential campsite next to Yosemite National Park and in the Bay Area, serving over 5,000 people a year.

About Camp Tawongas Culture
At Camp Tawonga, we are a caring, collaborative, joyous group of professionals who take great pride in fulfilling our mission and having fun while doing it. We have deep respect for our community, the children and the families who participate in our programs; for nature and the physical world; and for the Jewish value of tikkun olam repairing the world. Our team has taken many different paths to arrive at Tawonga, from growing up as campers at Camp to being brand new to working at a summer camp or even a nonprofit. We are a Jewish organization, and we welcome and are inclusive of all staff and community members, Jewish and non-Jewish alike. We are committed to JEDI (justice, equity, diversity and inclusion) and the ongoing reflection, learning and action required to be aligned with these values and create and sustain a race equity culture.

Equal Opportunity Employer
Camp Tawonga is an Equal Opportunity Employer, values diversity and is committed to being an equitable and inclusive environment for all employees. We are committed to building a team that represents a variety of backgrounds, perspectives and skills, and to hiring people of color, LGBTQ+ individuals and women. All employment is decided on the basis of qualifications, merit and organizational need.

Job Purpose and Description

The Executive Assistant and Office Manager ensures smooth day-to-day operations of Camp Tawonga by:

• Supporting the CEO and other key leadership staff
• Providing excellent customer service to families and community members
• Managing the San Francisco office
• Serving as a liaison to the Board of Directors

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Support Chief Executive Officer (CEO) and Chief Operations Officer (COO)

Provide high-level operational and administrative support to the CEO and COO

Serve as a key liaison between the CEO/COO and internal and external partners, clients, institutions, and stakeholders

Manage complex calendars, including:

Scheduling meetings and recurring check-ins
Coordinating with multiple parties
Communicating logistics clearly and effectively

Process invoicing, expense reports, reimbursements, and travel arrangements for individuals and groups

Assist with management of organizational budgets

In collaboration with the Development Director, support donor cultivation and stewardship by:

Drafting correspondence and emails
Assisting with event and meeting planning
Conduct research (e.g., vendors, venues, products), analyze findings, and present recommendations to the CEO and COO

Support the COO with gathering, organizing, and submitting documentation to reporting agencies, county entities, and insurance partners to ensure compliance

Serve as Liaison to the Board of Directors

Serve as liaison and concierge to Board members, ensuring they have the resources needed to engage effectively

Maintain Board and committee rosters and calendars

Plan and execute logistics for Board and committee meetings and retreats

Record and distribute meeting minutes

Plan Board retreats (twice annually), dinners, and support fundraising events

Manage the Boardable platform

Prepare Board meeting materials and presentations

Handle confidential and sensitive Board communications with professionalism and sound judgment

Customer Service

Serve as a primary point of contact for families and community members

Play a key role in shaping families and community members experience of Tawonga

Represent Tawonga with warmth, professionalism, and care

Manage the ...@tawonga.org inbox and phone line, providing excellent customer service

Support Ruach Ride (summer camp bus pick-up and drop-off operations)

Office Management

Proactively maintain a clean, organized, welcoming, and functional office environment

Serve as liaison with property management (landlord) as needed

Coordinate with vendors related to IT, copiers, postage machines, and off-site file storage

Notify security of expected guests and greet guests upon arrival

Receive, sort, and distribute mail and packages; manage outgoing mail

Maintain office supplies, drinks, and snacks through regular inventory and ordering

Scheduling meetings (in-person and Zoom)

Collecting and distributing agendas

Taking and sharing meeting minutes

Facilitating meetings or coordinating facilitators

Ordering monthly staff lunches

Support staff morale through event planning, including:

Birthdays
Baby showers
End-of-summer picnics
Farewell lunches
Holiday celebrations

Partner with the COO to serve as the primary point of contact for day-to-day IT and technology support

Coordinate with IT and external partners for advanced troubleshooting across Bay Area and camp locations

Serve as a member of the Admin Team and complete administrative projects as assigned

Support large-volume mailings, packet compilation, filing, and records management

Oversee software administration and user management for platforms including:

Google Workspace
Zoom
Boardable
JotForm

Assist with general office tasks as needed

Manage lost and found items, including sorting, inventory, returns, and disposal

Maintain clean and organized storage spaces

Professional Development

Research and participate in ongoing professional development relevant to the role and organizational needs, including:

Executive assistant best practices
Nonprofit board governance support
Google Workspace administration
Other relevant trainings and learning opportunities

Compensation and Benefits

Full-time, exempt, year-round, benefited position

Salary range: $71,000$75,000

Medical insurance

Life insurance

Retirement plan with company match and contribution

Paid sick leave and vacation time

Requirements

Training, Experience, Skills, and Qualities

Required

Excellent verbal and written communication skills in English

Excellent interpersonal and customer service skills

Highly organized with strong attention to detail

Proven ability to see projects through to completion within set deadlines, with a strong record of follow-through and accountability

Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment

Ability to troubleshoot basic technical issues and train other staff on low-level IT skills and systems

Comfort learning new technical and computer skills as they arise

Proficiency in Google Workspace, including Drive, Calendar, Gmail, Docs, Sheets, Slides, and Forms

Commitment to supporting Tawongas efforts to promote justice, equity, diversity, and inclusion in all programs

Preferred

Self-starter with the ability to work independently

Flexible and adaptable to changing work needs and demands

At least two years of experience working in an office environment

At least one year of prior administrative experience as an Executive Assistant and/or Office Manager

Experience with Canva, Google Admin, and/or Boardable

Supervision

This position reports directly to the Chief Executive Officer

Software

This position will heavily use the following software:

Gmail and Google Calendar
CampMinder (camper and family database)
Ramp (credit card and expense reimbursement)
Zoom and Zoom Phone
Boardable

Physical Demands

The physical demands listed below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions:

Typing, writing, reading, hearing, and speaking
Use of hands and fingers to operate office equipment, particularly a computer
Standing, walking, kneeling, and frequent sitting, with some lifting of up to 30 pounds

This role is a flexible, hybrid position

Camp Tawonga will provide a company laptop, mouse, keyboard, and reasonable accommodations to support remote work

Tawongas year-round team currently works mostly remotely, with a few days per month in the San Francisco office and frequent trips to the Groveland site

The organization may return to more in-person office days per month in the future

Noise level is moderate

Special Requirements

Willingness to work evenings, weekends, and holidays as needed

Normal Working Hours

During the off-season, hours are flexible while completing job-related tasks and meeting deadlines; standard office hours are 9:00 a.m. to 5:00 p.m.

During the summer, staff share after-hours parent communication coverage with other San Franciscobased team members on a pre-assigned rotation

When working on-site at camp for programs, the camp programmatic day typically runs from 8:00 a.m. to 10:00 p.m., and sometimes longer

Other Duties

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required for this position

Job duties, responsibilities, and activities may change at any time, with or without notice, based on the needs of Camp Tawonga

How to Apply

To ensure consideration, please submit a resume and cover letter explaining your qualifications for and interest in the position. Please send applications to ...@tawonga.org with, Executive Assistant and Operations Manager, in the subject line. Applications will be accepted on a rolling basis, and Tawonga is seeking to hire for this position as soon as possible.