Job Details

ORGANIZATION: Education for Change Public Schools

POSITION: Junior Office Manager - Recruitment and Enrollment

LOCATION: Oakland, CA

REPORTS TO: Site Operations Manager

Position Summary

Th e Junior Office Manager works under the supervision of the Site Operations Manager and in collaboration with the Student Recruitment Manager , performing a variety of complex and detail-oriented administrative duties focused on high school student admissions and enrollment . In conjunction with the Student Recruitment Manager, the Junior Office Manager supports the outreach, follow-up and conversion of prospective students , and helps implement, monitor, and maintain student enrollment processes, activities, data, applications, and documentation. They have an aptitude for working in a highly collaborative environment, are effective system and process followers who can also contribute to improving processes, and demonstrate strong follow-through, organization, and attention to detail .

Responsibilities:

The Junior Office Manager's responsibilities include, but are not limited to:

• Owns all aspects of student enrollment including recruiting, enrolling and ensuring accurate data entry into school student information systems.
• Owns all family communication around enrollment reconciliation.
• Owns enrollment team meetings(including Student enrollment Review Team structure).
• Works with student recruitment to coordinate and implement office technology and communication systems, including providing ongoing training to office staff on office technology and communication systems, and office policies and procedures.
• Owns student information systems - data maintenance
• Works with Site Operations Manager to analyze, coordinate, and organize office operations and procedures such as new student applications, registration, subs, , preparation of materials, the flow of correspondence, filing, requisition of supplies, and other clerical services.
• Works with student recruitment to evaluate office production, revise procedures, and/or devise new forms to improve the efficiency of workflow.
• Actively participate in key student recruitment events.
• Maintains regular communication with Site Operation Manager and Student Recruitment Manager.
• Attends mandatory professional development and relevant training, as assigned.
• Completes other tasks as needed.

Required Qualifications:

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; and four years related experience and/or training; OR equivalent combination of education and experience, in a large organization or school.
• Spanish bilingual
• Departmental budget management, database management, spreadsheet analysis, and system applications experience.
• Excellent organizational and project management skills, and ability to follow up with prospective students and families after recruitment events, converting interest into completed applications and enrollment, managing each student's admissions case end-to-end.
• Strong process management, family follow-up, and time management: Excellent case management and tracking, including navigating student transcripts, enrollment documentation, cumulative files, and confidential student records.
• Outstanding problem-solving skills and meticulous attention to detail.
• Effective oral and written communication skills with an ability to communicate with various constituencies and to work comfortably with a variety of staff at all levels within the organization.
• Proactive, independent thinker, and goal-oriented.
• Excellent team player with a high degree of willingness to be hands-on and do whatever it takes to support the success of Education for Change Public Schools.

Skills Required

• Knowledge of modern office methods, practices, and procedures; principles of office management.
• Knowledge of personal and/or network computer skills.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, parents, teachers students, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to type 50 words per minute and proficient in the use of computer software (word processing, Excel, data management, PowerPoint).
• Ability to formulate, interpret and explain rules, policies, and procedures.
• Ability to work with minimal supervision and deal courteously, tactfully, and discreetly with a wide variety of personalities and challenges.
• Ability to exercise sound and independent judgment;
• Ability to demonstrate team-building skills;
• Ability to establish and maintain effective working relationships; assign and direct the work of others.
• Participate in continuous educational and professional development.
• Ability to communicate effectively orally and in written form with students, parents, and staff.
• Equipment routinely used in the environment is computers, printer photocopier, fax machines, and scanners.
• The noise level in the work environment is usually moderate.
• Professional dress is required.
• Must possess a growth mindset and be able to use feedback to refine practice.

Compensation & Benefits

EFC offers competitive salary and benefits packages. See here for the salary steps. 80-90% of Medical/Dental/Vision plan costs are paid by EFC; participation in CalSTRS/CalPERS as appropriate.

For more information, please email ...@efcps.net .

Application Process

Apply online at: Careers - Education for Change Oakland Public Schools

EFC Core Values

• Connected- We continually work to build trusting relationships among students, families, staff, and the Oakland community at large. We are an all-hands-on-deck network driven by empathy. We value our collective identity and the individual identities of our community members and scholars such that we have a sense of collective ownership and responsibility for each other and for our scholars.
• Inclusive- We proactively disrupt predictable patterns of opportunity, power, privilege, and performance. We create an inclusive environment where multiple perspectives are not only valued but sought, where people from all backgrounds feel seen and heard and can thrive, and where we all feel a deep sense of accountability to our mission.
• Interdependent- Our success at every level is dependent on our individual and collective sustainability. To that end, we are transparent, creative, and collaborative problem-solvers who seek to build trusting relationships. We are curious and are open to new ideas while also putting systems in place to ensure continuity so that our employees can stay, grow, thrive, and help make good on our promise to our students and families.
• Learners- We support each other to develop and grow so that we can leverage our collective power, intelligence, and passion on behalf of our students. We lean on home-grown leaders who are rooted in our community. Individuals feel known and are provided opportunities to maximize their potential in alignment with their passions and goals.

Title IX Notice of Nondiscrimination

EFC prohibits sex discrimination including sex-based harassment in any education program or activity that it operates. Individuals may report concerns or questions regarding sex discrimination or harassment to the Title IX Coordinator. The contact information for the Title IX Coordinator, EFC's Title IX notice of nondiscrimination, and additional information regarding your rights under Title IX are available on the EFC website at: