Job Details

Remote Hospitality Coordinator Reservations & Guest Support

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.

Key responsibilities include:

• Coordinating hotel reservations and other travel-related bookings
• Providing clients with accurate details about accommodations, amenities, and availability
• Handling changes, modifications, and special requests promptly and professionally
• Communicating with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintaining accurate booking records and client profiles
• Collaborating with team members to ensure exceptional guest experiences
• Staying current on hospitality trends, travel destinations, and supplier offerings

Requirements:

• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Ability to work independently and manage multiple client requests
• Basic computer proficiency and a reliable internet connection
• Interest in hospitality and travel services
• Prior experience in hospitality, customer service, or reservations is a plus but not required

What we offer:

• Flexible, fully remote work environment
• Training and access to industry booking tools and resources
• Supportive team culture and mentorship
• Income-earning possibilities based on performance
• Travel discounts and industry perks
• Professional development and growth opportunities

Ready to deliver exceptional guest experiences from anywhere? Apply today and join the Destination Knot team!