A leading financial services company in Charlotte, North Carolina, seeks a Customer Resolution Specialist to provide high-level customer service by researching and resolving escalated complaints through various communication channels. Candidates should possess a high school diploma and at least five years of related experience, showcasing strong problem-solving and communication skills. The company offers a supportive, inclusive work environment with various benefits and a pay range of $23.37 - $31.15 per hour.
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