Job Details

Part-Time Night Auditor Warwick San Francisco (Union Square)

Position Title: Part-Time Night Auditor Location: Warwick San Francisco 490 Geary Street, San Francisco, CA (near Union Square) Reports To: Front Office / Night Manager Type: Part-Time, Overnight Shift (typically late evening through early morning)

About the Warwick Hotel

The Warwick San Francisco is a historic boutique hotel in downtown San Francisco, established in 1913 in a classic Beaux-Arts building designed by notable architect Arthur Brown Jr. and located just steps from Union Square, the Theatre District, premier shopping, and dining. The property blends old-world elegance with modern hospitality standards and offers guests a warm, personalized experience in a storied setting.

Position Overview

As a Part-Time Night Auditor, you will be a key member of the Front Office team responsible for overnight front desk operations, financial reconciliation, and delivering excellent guest service during overnight hours. You'll serve as a primary contact for guests arriving or departing late and help ensure the hotel's nightly accounts are accurately balanced.

Key Responsibilities

Night Audit & Financial Duties

• Perform nightly financial audit and reconciliation of daily transactions across hotel departments (rooms, food & beverage, incidentals).
• Run the night audit process in the property management system (PMS), ensuring accuracy and readiness for the next business day.
• Balance cash drawer, verify credit transactions, prepare revenue and occupancy reports.

Front Desk & Guest Services

• Greet and assist guests during overnight shift with check-ins, check-outs, and reservation adjustments.
• Answer phones, respond to guest inquiries, and resolve guest requests or issues with professionalism and hospitality.
• Input reservations and guest information accurately into the PMS.

Operational Support

• Maintain user knowledge of available rooms, rates, promotions, and local amenity information to assist guests.
• Communicate relevant information from previous shifts and assist other departments as needed.
• Uphold hotel safety, security, and confidentiality standards throughout the shift.

Preferred Experience & Skills

Required

• Previous customer service experience, preferably in hospitality or front desk operations.
• Strong communication, multitasking, and problem-solving skills.
• Basic computer proficiency and comfort learning hotel property management systems.

Preferred

• Experience using Opera PMS (Opera Property Management System) or similar hotel software (preferred but not required).
• Night audit and cash handling experience.
• Ability to work independently during overnight hours.

Qualifications

• High school diploma or equivalent (preferred).
• Professional demeanor and a guest-focused attitude, especially overnight.
• Ability to remain alert and handle multiple priorities during quiet and busy periods.

What You'll Gain

• Hands-on experience in hospitality and revenue operations at a historic Union Square hotel.
• Exposure to core front desk and night audit processes great for advancing in hotel operations or revenue management.
• Part-time schedule that suits students or hospitality professionals seeking flexible hours.

Physical & Work Conditions

• Overnight shift work, including weekends and holidays as needed.
• Ability to remain on feet and at the front desk station for extended periods during peak arrival/departure times.