PrideStaff - - Responsibilities: Act as the first point of contact for stressed homeowners and de-escalate anxiety over the phone.; Manage daily workflow, dispatching, and customer profiles within ServiceTitan.; Use MS Office Excel to run performance reports, handle data imports/exports, and utilize formulas.; Design fresh, engaging posts with Canva and update brand iterations.; Manage and grow presence across Facebook, Instagram, TikTok, and YouTube for targeted communities.