Job Details

Embark on a new journey with a Fortune Global 500 company!

At UPS, we envision innovative possibilities while fostering a rewarding culture. Join talented teams that prioritize growth and development every day. If you possess the skill and passion to lead, numerous opportunities await you to enhance your career.

Job Overview:

We are seeking a dedicated Senior Service Specialist to manage the delivery of contracted services, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs). Your collaborative spirit will support our business products by working closely with vendors, customers, and internal teams.

Key Responsibilities:

• Oversee daily activities within facilities, focusing on compliance, order processing, inventory management, and profitability.
• Engage and develop employees, ensuring a high level of safety and security within the workplace.
• Conduct a variety of financial responsibilities including forecasting, adjustments, and annual business plans.
• Foster strong customer relationships through exceptional face-to-face service.
• Identify and recommend improvements to enhance efficiency and operational capabilities.
• Support field stocking locations and collaborate across multiple regions.
• Operate powered industrial equipment as needed.

This role involves hands-on tasks related to core UPS business operations. You will follow established processes to ensure work is performed safely and efficiently.

Employee Classification: Permanent

UPS is committed to maintaining a workplace free from discrimination, harassment, and retaliation.

Equal Opportunity: UPS is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Basic Requirements:

Must be a U.S. Citizen or Nationals, a lawful permanent resident, or authorized to work for this employer.

Compensation: The base pay for this position ranges from $22.05/hr to $35.80/hr, influenced by several factors including geographic location and relevant experience. Incentives may also be offered annually, subject to eligibility requirements.

Benefits include:

• Comprehensive medical and prescription drug coverage
• Dental and vision insurance
• Flexible Spending and Health Savings Accounts
• Life insurance and disability coverage
• Employee Assistance Program
• 401(k) retirement plan
• Generous vacation and personal time off
• Discounted Employee Stock Purchase Program