Job Details

Quality Improvement Specialist

Location: Mid-City Los Angeles

Schedule: Hybrid, 2-3 days onsite

Compensation: $33 to $35 per hour

Position Type: Long-Term Contract (1 year plus)

Our nonprofit client, a mission-driven organization serving children and families in Los Angeles, is seeking a Quality Improvement Specialist to support their Child and Family Resource Center (CFRC) program.

This role is responsible for ensuring full compliance with LA County Department of Mental Health (DMH) standards, State regulations, and internal policies. The program is newly launched, and this position will play a key role in building and strengthening quality assurance processes.

Key Responsibilities

• Coordinate with LA County DMH to ensure compliance with State standards
• Audit clinical documentation for Medi-Cal, Short Doyle, and EPSDT compliance
• Conduct spot checks in Welligent
• Prepare for State Audit Reviews and LA County DMH Program Reviews
• Generate monthly compliance and quality reports
• Provide QA/QI feedback to staff and support new hire documentation training
• Monitor HIPAA compliance and clinical risk standards
• Partner with Program Manager and Clinical Supervisors to address service delivery gaps
• Support data collection and program evaluation efforts
• Participate in Quality Improvement meetings internally and with DMH
  
  

Qualifications

• Master's degree highly preferred (MSW, MFT, Psychology, Counseling or related field)
• Minimum 3 years of mental health services experience
• Direct LA County DMH experience required
• Strong knowledge of Medi-Cal documentation standards
• Experience with Welligent or EXYM software systems preferred.
• Strong Excel and reporting skills
• Collaborative, adaptable, and comfortable working in an evolving program
• Bilingual in Spanish preferred
  

This is a long-term contract opportunity within a collaborative, energetic, and mission-focused nonprofit environment