Job Details

Join us in shaping the future of mobility as a critical part of our innovative team.

We are looking for a TeleOperations Specialist to provide essential support for our fleet of cutting-edge autonomous vehicles. In this role, you will serve as the vital human-in-the-loop, taking control remotely during complex real-world situations where automated systems require assistance. If you are a detail-oriented problem solver with a passion for technology and safety, this opportunity is perfect for you!

Shift Availability:

• Morning: 7:30 AM - 4:00 PM
  • Wed-Sun
  • Thurs-Mon
  • Fri-Tues
  • Sun-Thurs
• Evening: 3:30 PM - 12:00 AM
  • Wed-Sun
  • Thurs-Mon
  • Fri-Tues
  • Sun-Thurs

What You'll Do:

• Monitor and guide a fleet of autonomous vehicles in real-time.
• Remotely control vehicles in challenging situations using advanced systems.
• Ensure safe operations by adhering to safety protocols and guidelines.
• Report system behavior, anomalies, and performance metrics to enhance vehicle performance.
• Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
• Maintain high operational standards by following strict company and regulatory protocols.

Requirements

What We're Looking For:

• Clean driving and background record.
• 2+ years in operations, tech support, QA testing, or similar fields.
• Comfortable with Windows and Linux; strong technical troubleshooting skills.
• Excellent communication skills and situational awareness.
• Ability to remain focused and calm in high-stakes scenarios.
• Flexible and open to working various shifts.

Bonus Points For:

• Experience in QA, robotics, or testing of autonomous vehicles.
• Bachelor's degree in a STEM or analytical field.
• Familiarity with video game-style controls or driving simulators.
• Basic data analysis skills for supporting system performance insights.

Benefits

Comprehensive benefits including employer-subsidized healthcare and pre-tax commuter benefits.
Flexible Spending Account for healthcare expenses.
Short- & long-term disability and life insurance fully covered by employer.
401(k) package to help secure your future.

Be part of an innovative team shaping the future of transportation!

Pay Rate - $29 per hour.

A typing test and self-led video interview will be required for consideration. Details will be provided if you meet the requirements.