Job Details

Job Title - Corporate Concierge
Location: San Francisco, CA 94105
Fully onsite 5 days/week
Minimum 40 hours per week, up to 50 hours as needed.
Salary Range: $26 - $27/hr
2- month assignment on W2 with a possibility for extension based on performance and budget.
Introduction
As the first point of contact for guests, clients, or visitors , the Guest Services team is responsible for providing a welcoming, professional, and efficient experience. This role involves handling check-ins, answering inquiries, directing visitors, and ensuring smooth daily front desk operations.

Required Skills & Qualifications

• Education: High School Diploma or equivalent
• Experience: 1-2+ year experience in customer service, hospitality, or corporate front desk
• Core Skills: Basic computer literacy (MAC/PC), and excellent verbal and written communication skills
• Additional requirements: Professional appearance and demeanor, time management, and clear speech

Preferred Skills & Qualifications

• Data entry and record keeping
• Familiarity with Salesforce platforms such as Quip and Slack + Google suite (Gmail, Sheets, Docs, Slides, etc.)
• Multilingual abilities

Day-to-Day Responsibilities

• Greet and check in guests, clients, or visitors warmly and professionally
• Answer Guest Services case tickets, emails, Slack messages, and in-person inquiries promptly
• Maintain a clean, organized, and welcoming front desk and lobby
• Monitor visitors' logs, deliveries, issue badges, and enforce security procedures (if applicable)
• Coordinate with Building Facility, Security, Events, and other departments as needed
• Handle guest feedback, complaints, or issues with discretion, care, and professionalism
• Adhere to all policies and procedures
• Effectively and accurately complete assigned tasks and projects while meeting deadlines and maintaining quality standards

Company Culture

• Role is business critical, required to be onsite 5-business days per week
• May involve sitting or standing for extended periods
• Uniform and dress code adherence required
• Occasional early arrivals, late departures, and event support may be necessary

Our company offers our contractors a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.

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