Job Details

Company Introduction Established in 1993, T&T Supermarket is Canada's favorite and largest Asian specialty supermarket chain. Our founders, Cindy and Jack Lee, created a shopping experience born out of a passion for providing easy access to Asian groceries. Named after their daughters, Tina & Tiffany, T&T started as a family-run business. Today, with over 8,000 staff and 38 stores in the provinces of British Columbia, Alberta, Ontario in Canada, and the state of Washington in the United States, we created a people-oriented and purpose driven culture to prioritize the best experience for our staff and customers. Following the successful launch of our first U.S. store in Bellevue, Washington in 2024, we are expanding further into California and opening our second store in Washington in 2025 and 2026. Be part of our journey as we continue to grow-rewarding careers and new opportunities await! The Role Reporting to the Store Manager, the Meat Department Manager is responsible for Meat department operation by achieving its profit/loss results, business goals, customer requests. The position also needs to support the Store Manager on other matters as assigned. Major Responsibilities You Will: Oversee daily operations and staff performance to ensure smooth and efficient department workflow. Lead the team to achieve department goals through effective planning, performance management, and collaboration. Manage merchandise ordering, inventory control, and product display to maintain quality, freshness, and proper stock levels (FIFO practices). Plan and execute promotional activities to drive sales and meet business objectives. Provide coaching, on-the-job training, and mentorship to support staff development and performance. Conduct regular quality checks during receiving and storage, ensuring compliance with food safety standards. Monitor market trends, gather customer feedback, and design effective response strategies. Deliver exceptional customer service by building rapport, handling inquiries or complaints professionally, and fostering a welcoming environment. Promote teamwork and cultivate an inclusive, respectful workplace culture. Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department. You Should Have/Be: Good communication skills in English; proficiency in Chinese (Cantonese and/or Mandarin) is an asset. Minimum of 5 years of relevant experience, including 3 years in a supervisory role preferred, demonstrating strong leadership and training abilities Basic knowledge of profit and loss control; able to interpret data and analyze market trends Proficient in Microsoft Office applications Well-versed in workplace health and safety practices. Strong knowledge of merchandise management, including inventory control and promotional execution Familiar with tools and equipment relevant to the role; able to accurately interpret product labels Excellent organizational, problem-solving, interpersonal, and customer service skills Self-motivated, accountable, and able to work both independently and as part of a team. Benefits Competitive Wages Paid Holiday Leave Premium Pay For Holiday Work Hours Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement) Medical, Dental & Vision Care Life & AD&D Insurance Employee Assistance Program 401(k) Retirement Plan Paid Training 10% Off In-store Staff Purchase Discount Subsidized staff meal Birthday Cake Long Service Award Staff Recreation Activity *Conditions may apply to some of these perks.Safety Statement Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.