Job Details

A dynamic Bay Area private family is seeking a seasoned, live onsite Executive Housekeeper to oversee the daily operations of a multi-home property and ensure the home is maintained to the highest standards of cleanliness, organization, and presentation. This role is designed for an experienced professional who can elevate household operations with minimal disruption to the family by providing leadership, structure, reliability, and consistency. The Executive Housekeeper will manage all housekeeping duties, ensuring cleanliness, hygiene, and five-star presentation standards across properties by leading staff, managing protocols, controlling inventory, and implementing and streamlining systems. This role requires strong organizational skills, polished bilingual communication, discretion, and the ability to collaborate effectively with a household team. Google Workspace is integrated into daily system operations, so confidence working with Google Calendar, Docs, Sheets, and Forms is required. This is a full-time, live onsite position requiring flexibility, including weekend coverage based on the family's needs and travel schedule. Initially, the role will support transitions between the unoccupied properties and the current main residence until the family fully moves into the primary home in late June.

Job responsibilities include, but are not limited to:

• Ensure smooth day-to-day household operations while providing oversight and leadership to the existing team of two chefs and three housekeepers across two adjacent residential properties

• Provide and oversee daily organization and cleaning of residence to maintain consistent five-star standards; manage errands, light shopping, and ad hoc tasks and projects as needed
• Deep clean residences
• Oversee and coordinate regular deep cleaning and specialty cleaning services as needed
• Coordinate routine cleaning schedules for non-daily cleaning tasks (i.e., polishing silver, decalcify irons/coffee makers, etc.)
• Support and partner closely with the Estate Manager communicating maintenance concerns, need for repairs, and care of furnishings and finishes
• Manage inventory of household and cleaning supplies, maintain, and create as needed, organized storage systems and appropriate stock levels
• Maintain five-star standards across each residence, ensuring linens, clothing, and amenities are consistently pristine
• Oversee all laundry operations, including washing, pressing, dry cleaning, alterations, and detailed closets/drawers and wardrobe organization per family member preferences
• Lead, train, and develop housekeeping staff to ensure consistency, accountability, and high performance
• Maintain housekeeping systems, checklists, and housekeeping operational documentation to ensure consistency and continuity across properties
• Work in conjunction with the Chef team to support consistent quality, presentation, and nutritional standards for family meals
• Collaborate with the Family Assistant, Chefs, and Event Managers to support preparation and setup of events
• Ensure a gracious guest experience for visiting family members, friends, and business associates
• Assist with preparation and packing/unpacking for trips
• Uphold the strictest standards of confidentiality; a California-compliant NDA is mandatory
• Additional Executive Housekeeper tasks as needed and requested

Requirements:

• Minimum 5-7 years of experience supporting an UHNW private household or estate operations leading and overseeing a successful housekeeping team
• Excellent references required from previous employers
• Bilingual fluency in English and Spanish with exceptional written, verbal, and phone communication skills
• Efficient and proactive problem solver, resourceful, and solution oriented
• Thorough knowledge of professional housekeeping practices, deep cleaning, organization, and care for delicate art, antiques, fine furnishings, and finishes
• Strong knowledge of fine laundry care, pressing, steaming, tracking dry cleaning, garment maintenance, and wardrobe maintenance
• Meticulous attention to detail and highly organized
• Poised, professional, and collaborative team player with a strong work ethic and willingness to go above and beyond
• Comfortable using household technology, computers, cell phone applications, with proficiency in Google Workspace (e.g., Google Calendar, Docs, Sheets, and Forms)
  
• Ability to lift up to 40 pounds and comfortably navigate a multi-story residence; frequent bending, stooping, and stretching required
• Comfortable and willing to work in a home with dogs
• Comfortable with shifting priorities
• Willingness to work a non-traditional schedule that includes weekend
• Demonstrates integrity, high emotional intelligence, and sound judgment
• Proven discretion and ability to sign and abide by a legally compliant NDA and maintain the highest level of discretion
• Valid California driver license and reliable vehicle for transportation and errands
• Legally authorized to work in the U.S. without sponsorship or restrictions

Compensation: $120K - $150K, DOE. Housing provided. All salaries are Depending On Experience, References, and the results of a Federal Background Report Compensation

Benefits: Full non-contributory medical and vision insurance; dental insurance with a nominal employee contribution (approximately $12/month); $15,000 life insurance policy; Employer match IRA; 40 Hours Sick Leave Annually; 2 weeks PTO; 12 paid holidays; and standard mileage reimbursement rate

Housing: Provision of a private Furnished ADU on an adjacent property. Until such time the living quarters are available, the employee will be temporarily housed in a private bedroom/bath on property. The living quarters will include standard maintenance, repairs, utilities, and insurance. Employee will be responsible for cleaning, personal household supplies and groceries