Job Details

Join Our Team:

If you're looking for an exciting opportunity, consider a career with Cinemark! Here, you'll find enriching experiences in the cinema industry and opportunities for personal and professional growth as you contribute to creating memorable moments for movie enthusiasts around the globe.

Role Summary:

As a vital member of Cinemark's team, you will play an essential role in fostering a warm and inviting atmosphere for our Guests. You'll be knowledgeable about movies and events, ensuring accurate information is conveyed while providing a top-tier guest experience. Team Members take on various roles, including Usher, Box Office, or Concessionist, based on staffing needs. You'll be trained in essential job functions across these positions.

Responsibilities:

• Greet Guests with a friendly smile in a professional and timely manner.

• Efficiently operate Cinemark's POS system during transactions at your assigned register.

• Check tickets at the podium and guide Guests to the correct auditorium.

• Sell tickets in compliance with the MPAA rating system and company policies.

• Provide comprehensive information on pricing, movies, special events, and general theatre details.

• Conduct phone interactions with Guests, answering questions in a courteous and helpful manner.

• Conduct inspections throughout the theatre to ensure optimal movie presentation and sound quality.

• Maintain cleanliness in all areas, including the lobby, auditoriums, and restrooms.

• Prepare food items and utilize cooking, warming, and popping equipment appropriately.

• Regularly sanitize high-contact areas for both Employees and Guests.

• Adhere to local, state, and federal food safety regulations.

• Monitor safety and security, reporting any concerns to management.

• Assist with various opening and closing tasks as assigned by management.

• Perform other job-related duties as requested.

Requirements:

• Must be at least 16 years old.

• Complete basic food handling training and obtain any necessary local or state certifications.

• Willingness to work flexible hours, including evenings, weekends, and holidays.

• Consistent attendance is essential.

• Maintain a positive, energetic, and friendly demeanor throughout each shift.

• Deliver exceptional Guest service consistently.

• Possess strong interpersonal skills to communicate effectively with diverse individuals.

• Ability to work collaboratively in a team environment or independently.

• Follow directions accurately and respond promptly to tasks.

• Possess basic math skills and execute accurate cash handling.

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting items up to 50 lbs.

• Regular standing, walking, and reaching throughout the theatre.

• Noise levels may vary from moderate to high.

• Ability to remain standing for extended periods.

Benefits Available:

At Cinemark, we strive to ensure our team members feel appreciated and valued. Each role brings with it a range of benefits, including:

• Employee Discount

• 401(k) Matching*

• Growth Opportunities

• Education Assistance*

• Health Benefits*

• Parental Leave*

• Paid Time Off*

• Daily Pay*

• Free Movies*

*Benefits may vary based on the role, so please refer to specific details on our career site.

DISCLAIMER: This job description is intended to provide a general overview of your responsibilities and duties at Cinemark and is not legally binding. Cinemark reserves the right to modify the job description as needed. This includes the ability to implement changes even if they have not been explicitly communicated.

Reasonable accommodations can be made for individuals with disabilities to perform essential job functions.

All Cinemark theatres maintain a smoke-free workplace policy.

Cinemark is an Equal Opportunity Employer.

Pay Range: 16.50 - 19.58