Job Details

Abode Property Management, one of the largest and effective nonprofits working to end homelessness in the Bay Area, has an opening for a Property and Assets Supervisor in San Francisco County.

About The Role: The Property and Assets Supervisor is responsible for overseeing the property and asset management operations of Abode Services affordable and supportive housing communities in agency counties. The Property and Assets Supervisor will provide direct site management and act as property manager to several properties after lease-up and supervise staff, including up to 2-5 property managers.

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Abode Benefits and Perks:

• $98,800- $103,740 annually
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make An Impact:

Staff Management

• Hire, schedule, train, evaluate, discipline, and terminate employees within his/her portfolio.
• Monitor overtime, review, and approve timecards and arrange for staff coverage as needed including during vacation and holiday periods.
• Provide or arrange for staff development including training of property managers on Yardi.
• Meet with staff regularly and perform annual performance reviews of direct report staff.
• Ensure that staff interacts professionally and respectfully with residents, lenders, vendors, other Abode staff and other community members.
• Meet regularly with resident service providers and/or managers and interact with them to assist residents with housing issues and needs.

Marketing/Leasing/Compliance

• Oversee the implementation of affirmative fair housing marketing plan(s) for properties.
• Monitor occupancy levels to ensure they are at targeted goals.
• Provide direct oversight to new lease-ups and property acquisitions and rehabilitation projects.
• Oversee lease-up functions, develop marketing plan, waiting lists and leasing process of new acquisitions which includes Resident Selection Criteria and Management Plan to ensure compliance with Fair Housing Laws, loan agreements and/or regulatory agreements.
• Determine, with consultation as appropriate, whether to override a rejection by the standard screening process and have filled out a request for consideration/accommodation.
• Review Yardi data for accuracy/marketing/occupancy reports/housing retention/demographic reports at regular intervals.

Asset Management

• Inspections of properties at least twice monthly to ensure it is well-maintained, in rent-ready condition, that mechanical devices are in working order and that the environment is safe, clean, and attractive.
• Collaborate with facilities staff to ensure property maintenance and replacement plans are complying including current physical needs, preventative maintenance, and longer-range capital improvements.
• Research and apply for funding for rehab and other capital improvements.
• Review quarterly reports for properties Abode owns in partnership and does not manage and flag any concerns for review by the Director of Properties and Assets.
• Work with the finance department and auditors to prepare annual reports and welfare tax exemptions.

Financial/Programmatic Administration

• Review and approve expenditures prepared by property managers and collaborate with facilities to ensure that work orders match invoices and that work is complete to satisfaction prior to payment.
• Monitor the approved operating budget and report on variances with staff.
• Oversee the preparation of financial, occupancy and management reports such as rent rolls, demographics, housing retention, vacancy or turnover reports as requested by Abode or external stakeholders.
• Oversee the development of annual operating and capital budgets.
• Adhere to all accounting procedures and policies for the organization.

Other Property Management Tasks

• Provide “on-call” assistance during after-hours emergency response rotation.
• Assists in the update, revision and/or development of forms, reports, or manuals for improved property operations.
• Prepares and conducts monthly portfolio meetings to include all staff within his/her portfolio.
• Recommend measures to improve the fiscal performance of properties, better serve the residents and/or preserve the physical integrity of the properties.
• Engage with community stakeholders such as police, fire, city, county, and other non-profits to enhance the mission of Abode Services.
• Other duties as assigned.

How You Meet Qualifications:

• High school diploma or equivalent (GED) required.
• Minimum of 3 years' experience as a property supervisor in affordable or supportive housing.
• 3 years' experience in direct oversight of a lease-up, acquisition rehabilitation, or affordable housing capital improvement project.
• Current tax credit certification, CPO/COS or IREM/NCHM designation.
• Current Real Estate License or the ability to obtain within 6 months of employment.
• Knowledge of affordable housing regulations, including, but not limited to HUD, Low Income Housing Tax Credits (LIHTC), Ta-Exempt Bonds, HOME, CDBG, SHP, HCD, CHRP, CHFA, MHSA, and AHP.
• Use of personal vehicle and proof of valid California Driver's License meeting or exceeding state requirements and vehicle registration, clean (less than 4 points), current auto insurance, along with a clean DMV record and reliable transportation is required.

COMPETENCIES:

• Excellent verbal & written communication, organizational, interpersonal, supervisory and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Ability to analyze and prioritize complex situations, policies and procedures, laws, regulations, and exercise good judgment while completing required duties.
• Thorough knowledge of fair housing and tenant related laws.
• Ability to speak, read and write a second language such as Spanish, Vietnamese, Tagalog, or Mandarin/Cantonese.
• Proficiency in Microsoft Office programs, systems, and platforms and Yardi or other Property Management software.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts with integrity; respect for confidentiality.
• Ability to work with diverse populations, including persons with various disabilities.

PHYSICAL REQUIREMENTS:

• Communicating with others to exchange information; seeing to read a variety of materials.
• Manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers.
• Remaining in a stationary position, often standing, or sitting for prolonged periods, while at a desk or working on a computer.
• Ability to drive and sit in a car for prolonged periods of time.
• Able to negotiate stairs independently in properties with 2 to 4 stories and no elevator and be able to walk at least 400 feet over rough terrain for property site inspections.
• Light work that may include moving or lifting objects up to 15 pounds regularly (such as resident files, small equipment, or supplies).
• Ability to squat, bend at the waist, crouch, reach overhead and horizontally, and kneel.

WORK CONDITIONS / ENVIRONMENT:

• Position Classification: This position is classified as on site. This means you are expected to perform your work at an Abode-approved office or worksite.
• Remote Work Option: Voluntary telecommuting may be permitted at management's discretion. Such arrangements may be approved on a case-by-case basis and can be revoked at any time. If telework is approved, you will not receive a remote work stipend.
• Must be able to work in a shared office environment with moderate to high noise level with frequent contact and interruption.
• Multi-level buildings with stairs and/or ramps.
• Frequent travel by car throughout the county region and surrounding areas.
• Work in program service environments, which may include entering housing units or participants' residences, program offices, non-agency offices and meeting areas.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Property Management reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Abode Property Management is an Equal Opportunity Employer/Drug Free Workplace

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.