Job Details

About Alchemy Springs

Alchemy Springs is a social bathhouse inspired by nature's elements in San Francisco. Tucked away in a stunning urban landscape, we've created a space where nature's elements—heat, water, earth and air—combine with human connection to create magical moments.

As a startup, Alchemy Springs offers the opportunity to get in early and be part of building something meaningful. Our mission is simple: To create sanctuaries where genuine connection and well-being overcome the isolation of modern life.

Job Description

The General Manager will lead the next chapter of Alchemy Springs, guiding the transition from our Sauna Garden pop-up into a full-scale social bathhouse opening in Q2 2026. This hands-on role oversees daily operations, team leadership, guest experience, and financial performance while stewarding Alchemy's values and culture. We're seeking a community-minded operator who understands how strong systems, warm leadership, and intentional rituals come together to make people feel welcome, connected, and eager to return.

Key Responsibilities

Pre-Opening & Daily Operations: Lead pre-opening planning and execution for our bathhouse launch, and oversee operations to support a seamless guest experience. Establish strong operational flow and rhythm while ensuring facilities, team, and health and safety standards are consistently maintained.

Culture & Team Leadership: Serve as a day-to-day steward of Alchemy Springs' values and culture, setting clear expectations for how the team works together. Lead, coach, and manage employees and volunteers with accountability and care, building trust, alignment, and strong team performance in support of an elevated guest experience.

Hiring, Training & Team Development: Hire, onboard, train, and develop a mission-aligned team. Set clear expectations, provide feedback, and manage performance with compassion and in line with our values.

Guest Experience & Community Building: Create a welcoming, thoughtful, and inspiring guest experience. Resolve guest issues with presence and professionalism, build long-term guest relationships, and foster a sense of connection and belonging that makes guests want to return.

Financial & Strategic Management: Own P&L performance and manage budgets and staffing plans to support sustainable growth while maintaining high guest experience standards.

Marketing & Collaboration: Partner with founders and our marketing agency to support community-building and promotional efforts, and leverage local relationships to strengthen Alchemy Springs' presence in San Francisco.

Required Qualifications

Education and Experience

Bachelor's degree in Business or related field, or equivalent experience with 5+ years leading a guest-facing operation in hospitality, wellness, spa, bathhouse, or fitness environments.

Core Competencies

• Strong operational leadership with the ability to lead and develop teams
• Deep commitment to guest experience and relationship-building
• Financial fluency, including budgeting and P&L responsibility
• Organized, adaptable, and comfortable managing multiple priorities
• Clear, grounded and compassionate communicator
• Proficiency or quick study in current tools and technology
• Active participant in professional and/or interest-based communities in San Francisco

Preferred Qualifications

• Comfort in fast-paced or early-stage operations
• Experience building operational systems, staffing models, and guest flow
• Background in wellness, hospitality, spa, fitness, or experiential environments
• Passion for social sauna and bathing culture
• Marketing and promotional strategy experience

What You'll Love About Us

Alchemy Springs is a community-centered social bathhouse rooted in connection, ritual, and care. Our heart-centered values guide how we show up for our guests, our team, and the broader San Francisco community.

Compensation & Benefits

Salary:

$110,000–$130,000 annually

Benefits Include:

• Free unlimited admission to Alchemy Springs for you and a guest

• Five complimentary wellness treatments per month

• Health, Dental and Vision insurance benefits are currently in development, and this role will help shape and implement them

Alchemy Springs is an equal opportunity employer committed to creating an inclusive workplace. All new hires must be eligible to work in the United States.

We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.

Come grow with us: ...@alchemysprings.com