The Product and Delivery Specialist has a Pay Scale consisting of the following elements and ranges.Wages include Base Hourly Compensation of between $17.00 and $25.00.
Requirements
Qualifications
Maintains a professional appearance.
1 year experience desirable but not required
High School Diploma or GED or higher
Pass the background check.
Must have clean & valid driver's license.
Able and willing to work flexible hours. Able to receive and follow directions.
Physical Requirements
Surroundings
spend time outdoors in the weather and elements.
spend time indoors in air-fanned/air-conditioned areas.
Bending, twisting and/or stooping
on a regular basis
Lifting
on a regular basis
Reaching and/or lifting overhead
on a regular basis
Grasping/grabbing with hands
on a regular basis
Expectations
Job-Specific Expectations
Product Demonstrations & Walk Arounds
Test Drives
Deliveries & Features explanations
Aftersales Follow up & Follow through customers
Creating and refining processes for Sales Handoffs
Handle Due Bills
Keep reporting on customer experience
Constant Learning & training on VW products
Help keep the lots organized
Manage the showroom Cars
Assist sales team
Organizing the vehicles in all the showrooms and lots.
Help move cars. Keeps new car and used car lots clean and orderly.
Runs various errands for the dealership.
Other duties as assigned.
Observe all safety rules at all times.
Must be reliable and punctual.
Handle requests courteously and quickly.
Greet outside customers quickly and in friendly and courteous manner.
General Expectations
Devote himself/herself to ensuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Benefits
5-day work days
Paid time-off
Holiday pay
Medical / Dental / Vision and Life insurance
401K after 1-year of employment
Equal opportunity employer
Salary Description
$17.00 - $25.00 / hour
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