Job Details

Product and Delivery Specialist

  2026-02-05     Volkswagen of Oakland     Oakland,CA  
Description:

The Product and Delivery Specialist has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $25.00.

Requirements

Qualifications

  • Maintains a professional appearance.
  • 1 year experience desirable but not required
  • High School Diploma or GED or higher
  • Pass the background check.
  • Must have clean & valid driver's license.
  • Able and willing to work flexible hours. Able to receive and follow directions.
Physical Requirements

Surroundings
  • spend time outdoors in the weather and elements.
  • spend time indoors in air-fanned/air-conditioned areas.
Bending, twisting and/or stooping
  • on a regular basis
Lifting
  • on a regular basis
Reaching and/or lifting overhead
  • on a regular basis
Grasping/grabbing with hands
  • on a regular basis
Expectations

Job-Specific Expectations
  • Product Demonstrations & Walk Arounds
  • Test Drives
  • Deliveries & Features explanations
  • Aftersales Follow up & Follow through customers
  • Creating and refining processes for Sales Handoffs
  • Handle Due Bills
  • Keep reporting on customer experience
  • Constant Learning & training on VW products
  • Help keep the lots organized
  • Manage the showroom Cars
  • Assist sales team
  • Organizing the vehicles in all the showrooms and lots.
  • Help move cars. Keeps new car and used car lots clean and orderly.
  • Runs various errands for the dealership.
  • Other duties as assigned.
  • Observe all safety rules at all times.
  • Must be reliable and punctual.
  • Handle requests courteously and quickly.
  • Greet outside customers quickly and in friendly and courteous manner.
General Expectations
  • Devote himself/herself to ensuring satisfaction to customers.
  • Determine management, production and quality requirements by asking questions and listening.
  • Attend company meetings as required.
  • Maintain a follow-up system that encourages follow through with assigned projects.
  • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the business and keep abreast of technology changes in products and services.
  • Know and understand the federal, state and local requirements which govern the company's business.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures.
  • Participate in performance management.
  • Interact well with others and be a positive influence on employee morale.
  • Uphold the company's non-disclosure and confidentiality policies and agreements.
  • Work evening, weekend and holiday work hours as required.
Benefits
  • 5-day work days
  • Paid time-off
  • Holiday pay
  • Medical / Dental / Vision and Life insurance
  • 401K after 1-year of employment
  • Equal opportunity employer


Salary Description

$17.00 - $25.00 / hour


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