Job Details

Receptionist

  2026-02-04     San Francisco Institute of Esthetics and Cosmetology     Walnut Creek,CA  
Description:

Madison Reed is thrilled to be looking for 2 a talented individuals, who both loves coloring hair and interacting with customers. These dynamic roles are based in our Corte Madera Color Bar and Walnut Creek Color Bar and on a part-time basis.

Responsibilities

  • Greet, assist, accommodate and escort all clients and visitors with acourteous joyful nature. Guest check-in with our booking software
  • Provide the highest level of customer service, including responding to email and phone inquiries for this location
  • Communicate and engage clients with post-service options with Madison Reed, including products sales, booking future appointments and online subscriptions
  • Field both internal and external general questions and inquiries
  • Assist with general office duties including filing and helping out on special projects as needed

Qualifications
  • Cosmetology license preferredbut not required.
  • Experience and passion for hair color; sales proficiency is highly preferred
  • Track record in providing over-the-top, amazing customer service
  • Excellent problem solving and troubleshooting skills
  • Able to handle several situations at once with poise and confidence
  • Extremely organized and have strong attention to detail
  • Ability to execute quickly and effectively
  • Technologically savvy
  • Retail experience preferredbut not mandatory
  • This role reports to the Salon Manager

Compensation
  • Guaranteed hourly wage + retail commissions


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