Job Details

The Office Assistant provides essential administrative and operational support to the Piedmont Recreation Department (PRD). This role assists with program coordination, daily program operations, reporting, and general office functions to ensure efficient and effective delivery of recreational programs and services to the community. This position reports to the Recreation Coordinator responsible for contracted programs.

Key Responsibilities

• Manage and support recreation program processes, including registrations, documentation, and data tracking
• Prepare, process, and maintain cyclical reports related to programs, participation, and departmental operations
• Support daily class operations, including scheduling assistance and communication with instructors
• Assist with special projects as assigned by department leadership
• Provide general office support, including filing, record maintenance, and document organization
• Answer and respond to emails and inquiries from staff, contractors, and the public in a timely and professional manner
• Communicate with contractors and vendors regarding schedules, documentation, and program needs
• Maintain accurate records and assist with data entry across department systems
• Assist with planning and managing community events
• Perform other administrative duties as needed to support department operations

Minimum Qualifications

• High school diploma or equivalent required
• Previous administrative or office support experience preferred
• Proficiency with standard office software (Microsoft Office, Google Workspace, or similar)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively as part of a team
• Customer serviceoriented mindset with a professional demeanor

Preferred Qualifications

• Experience working in a recreation, parks, or municipal department
• Familiarity with program registration or scheduling systems
• Experience preparing reports or handling cyclical administrative processes

Work is primarily performed in an office setting with frequent interaction with staff, instructors, contractors, and the public. Occasional flexibility in schedule may be required to support programs and events.

Agency: City of Piedmont's Recreation Department