Job Details

About the job Security Specialist - Full Time

General Statement of Job

The purpose of this position is to stand post or patrol an assigned zone by foot, enforce client policy and regulations, and investigate all facility related incidents. Ensure that the client, its associates, and facility personnel are provided with a safe and professional working environment. The Security Specialist reports to the Security Supervisor.

Responsibilities

• Provide excellent customer service to the client, its associates and facilities personnel.
• Patrol assigned post on foot to maintain visibility and observe possible unusual activity.
• Investigate and report maintenance and safety conditions which might endanger client, its associates or public safety, including fires, evacuations, hazardous situations, or other facility related events; provide backup to client personnel as needed.
• Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition.
• Respond to all requests for assistance relayed by Supervisor or client; complete various company or client assignments as required; submit reports to superior officer.
• Investigate security related accidents/incidents, interview witnesses, complaints, and victims; responsible for gathering physical evidence and preserving it for future use; complete report and follow up with management as needed.
• Responsible for ensuring that all employees, suppliers, and visitors on company property have proper company issued identification.
• Ensure that client, its associates, and facility personnel are provided with a safe and professional work environment.
• Responsibilities include crowd control and assisting Police Department/Fire Department/EMS or other officials during these processes; maintain control at traffic accidents, assist victims, and investigate causes.
• Perform other related duties as required.

Qualifications

• High School diploma (or GED) required; any equivalent combination of education, specialized training, and/or experience which provides the requisite knowledge, skills, and abilities for this position.
• Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted.
• Site specific training will need to be completed within the first thirty days unless otherwise stated based on client or assignment of position.
• Uniform attire and grooming standards must be maintained at all times while in uniform.
• Mature, and professional individuals that can give a high level of customer service.
• Must be able to climb stairs, sit and/or stand for long periods of time.
• Must have a high level of competency with administrative and data entry tasks.
• Must have basic computer and report writing skills.
• Must be able and willing to work with minimal supervision.
• Must be able to handle stressful situations and emergencies.