Job Details

Parts Support Representative

  2026-02-04     Temsa North America     Burlingame,CA  
Description:

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

TEMSA North America, Inc. (TNA) is a subsidiary of TEMSA, one of the world's leading automotive companies. TNA partners with bus operators to provide parts, service, and warranty support, along with access to TEMSA's innovative line of coaches. With a national service center in Orlando, FL, and a dedicated service center in California, TNA ensures comprehensive customer support across North America through its strategically positioned service teams and mobile service team.

Job Summary:

The primary objective of this role is to support service and customer parts needs. This includes both internal and external customer-facing duties, as well as warehouse responsibilities. The ideal candidate will have strong customer service skills, experience with inventory management, and the ability to work in a fast-paced environment.

Key Responsibilities:

Research and process parts orders for service and retail customers.

Assist primary Parts Support via phone and email.

Invoice retail orders and ensure accurate billing.

Pick and pack orders for both service and retail needs.

Handle receiving and shipping duties efficiently.

Transport products between branches, vendors, or customers as required.

Conduct regular cycle counts and participate in annual inventory audits.

Maintain a clean, safe, and organized work environment.

Required Skills & Qualifications:

Experience with ERP systems such as SAP, Oracle, Karmak, etc.

Proficiency in Microsoft Office and general computer skills.

Strong customer service skills with the ability to communicate professionally.

Warehouse experience, including order fulfillment and inventory control.

Forklift experience is preferred.

Valid driver's license with a clean driving record.

Ability to lift and carry heavy objects up to 75 lbs.

Benefits:

Medical, Dental, and Vision Insurance

Company-paid STD, LTD, and life insurance

3 weeks - PTO First year, Birthday off , Sick Leave

401(k) Retirement Plan - 6% company match

Career Growth and Development Opportunities

If you are a detail-oriented, customer-focused professional with experience in parts, service, and warehouse operations, we encourage you to apply!


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