Job Details

Security Officer - Shopping Center Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Shopping Center Patrol in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform.

As an unarmed Patrol Officer with Allied Universal at a busy retail and mall location, you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that helps to deter security-related incidents. You will support guests and tenants with strong customer service and clear communication while reporting concerns to the appropriate contacts. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Position Type: Part Time

Pay Rate: $25.00 / Hour

Job Schedule:

Day

Time

Sat 03:00 PM - 11:30 PM

Sun 03:00 PM - 11:30 PM

Why Join Us:

+ Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

+ Career Growth: Get paid training and access to career growth opportunities.

+ Financial Benefits: Participate in our retirement savings plan to invest in your future.

+ Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

+ Provide customer service to clients, tenants, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail and mall location.

+ Conduct regular and random foot patrols throughout common areas, corridors, entrances, loading areas, and the exterior perimeter, observing for unusual activity, hazards, and policy violations.

+ Maintain a visible presence to help to discourage unwanted activity, loitering, and disorderly conduct while supporting a positive shopping and guest experience.

+ Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, trespass situations, medical calls, and fire or alarm notifications.

+ Monitor access points and assist with directing foot traffic, managing line control during peak times, and supporting store personnel with customer-related concerns when requested.

+ Complete routine inspections of doors, gates, stairwells, restrooms, and other assigned areas, reporting maintenance issues and security-related concerns to site leadership and/or Allied Universal supervision.

+ Document patrols, incidents, and observations in written reports and/or electronic systems according to post orders and site procedures.

+ Communicate clearly with site contacts, management, and responding emergency services when needed, providing accurate information and updates.

+ Support loss prevention initiatives by observing and reporting suspicious behavior while maintaining a customer-service approach and following site policies for engagement and escalation.

+ Follow all Allied Universal and site-specific policies, including uniform standards, radio protocol, and required training and certification expectations.

Minimum Requirements:

+ Have at least 1 year of security-related experience.

+ Access control and badge experience is preferred.

+ A guard card and/or license is preferred.

+ Being comfortable using a computer or tablet is preferred.

+ Alarm panel experience is preferred.

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

+ Possess a high school diploma or equivalent.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.