Job Details

divh2Shift Leader/h2pAn opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills./ppstrongResponsibilities/Duties:/strong/pulliProvides direction to crew members to ensure the shift is prioritizing the business needs./liliEnsures the assigned shift meets all company expectations including but not limited to restaurant cleanliness, guest service experience, speed of service, and product quality./liliAssists in the training of crew members of policies and procedures, emphasizing the importance of food safety, crew/guest safety, product quality, restaurant cleanliness and exceptional guest service./liliCoaches and takes appropriate disciplinary actions with the support of the General Manager./liliMaintains a positive and professional work relationship with the team to foster a positive workplace environment. Must report crew member issues to the appropriate party, General Manager, District Leader, Human Resources, etc./liliCompletes a series of administrative tasks including but not limited to cash handling, conducting product inventories, reporting of sales/speed of service/inventory variances and more./liliEnsures compliance of state laws during the shift such as meal break timing and harassment prevention./liliAssists in product ordering and receiving from vendors./li/ulpstrongPhysical Requirements:/strong/pulliMust be able to stand and walk for a long period of time./liliExposure to heat, steam, smoke and cold./liliMust have a high level of mobility and flexibility./liliMust be able to bend, reach, kneel, grasp, wipe and scoop./li/ulpstrongQualification Standards:/strong/pulliMust have a ServSafe Certificate./liliMust be 18 years of age or older./liliHigh School diploma or equivalent is preferred./liliWritten and verbal English communication skill, second language is a plus./liliMust have a minimum of 6 months El Pollo Loco crew member experience or 1 or more years of restaurant supervision experience./liliMust have a basic understanding of computer systems such as email use and reaching various websites./liliMust have basic math skills./li/ulpEl Pollo Loco - EPL 3472 - San Pablo/pp13139 San Pablo Ave, San Pablo, CA, 94806/p/div