Job Details

Delivery Manager

  2026-02-01     Indegene     San Mateo,CA  
Description:

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you.

If this excites you, then apply below:

Web / Delivery Manager

Role Overview

As a Web / Delivery Manager at Indegene, you will own the end-to-end delivery of web and digital projects for clients in the healthcare and pharmaceutical sector. You will coordinate international, cross-functional teams (developers, QA, compliance, content, analytics), ensure quality and regulatory compliance, and deliver projects on time, on budget, and aligned with client expectations.

Key Responsibilities

  • End-to-end responsibility for planning, execution, and delivery of web/digital projects (websites, microsites, content platforms, omnichannel digital projects including design system understanding).
  • Manage the complete delivery lifecycle: requirements gathering, resource planning, timeline & budget management, risk & issue management, testing, deployment, go-live, and post-launch support.
  • Collaborate with clients and stakeholders (internal & external) to clarify requirements, define scope, timelines, quality standards, and compliance needs.
  • Ensure regulatory compliance, legal/medical review processes, and adherence to pharma/healthcare industry standards.
  • Coordinate cross-functional teams and, where applicable, manage onshore/offshore development, content, QA, and support teams.
  • Monitor project KPIs (scope, timeline, budget, quality, compliance) and report status to leadership and stakeholders.
  • Identify process improvements and implement optimized delivery workflows, tools, and methods.

Required Qualifications

  • Bachelor's degree in Computer Science, IT, Business, or related field (Master's/MBA is a plus).
  • Several years of experience (5+ years) in web/digital project management or delivery management, ideally in healthcare/pharma or agency environments.
  • Solid understanding of web technologies, web project lifecycle, content management, and ideally web analytics / tagging / tracking.
  • Experience with project management methodologies (Agile/Scrum, Waterfall) and tools (Jira, Confluence, MS Project, etc.).
  • Excellent stakeholder management and communication expertise
  • Strong organizational, problem-solving, and multitasking abilities.
  • Knowledge of compliance and regulatory requirements, especially in healthcare/pharma projects, is highly desirable.

Preferred / Nice-to-Have

  • Experience in omnichannel digital projects, marketing operations, or web analytics implementation (tagging, consent management, SEO).
  • Experience managing global, distributed, or offshore/onshore teams.
  • Understanding of healthcare/pharma industry processes and regulatory landscape.
  • Ability to standardize processes and drive continuous improvement in delivery operations.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.


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