Job Details

Warehouse Administrator

  2026-01-31     Forward Air, Inc.     Union City,CA  
Description:

Job Title: Warehouse Administrator (3PL Operations)Available Schedule: Monday through Friday, 11:00 AM - 7:30 PMCompensation: $26.00-29.00 per hourPosition Summary:The Warehouse Administrator supports daily third-party logistics (3PL) warehouse operations by managing administrative processes, inventory records, and client-specific documentation. This role ensures accurate transaction processing, compliance with service level agreements (SLAs), and effective communication between warehouse operations, transportation partners, and customer accounts in a fast-paced, multi-client environment.Core Responsibilities* Maintain accurate inventory, order, and shipment records across multiple client accounts.* Process inbound and outbound orders, ASN documentation, BOLs, and shipping confirmations in accordance with client requirements.* Support daily shipping activities using common carriers, integrators, and freight forwarders while meeting client cut-off times.* Coordinate with operations, transportation, and customer service teams to ensure SLA adherence.* Track inventory discrepancies, damages, and shortages; escalate and document findings per client SOPs.* Prepare and distribute client-specific reports including inventory accuracy, shipment status, and throughput metrics.* Assist with scheduling inbound deliveries and outbound shipments to maximize dock and labor utilization.* Ensure compliance with company policies, client SOPs, OSHA safety standards, and quality requirements.* Provide administrative support to warehouse staff including data entry, filing, and operational correspondence.* Monitor warehouse supplies and administrative materials; coordinate replenishment and maintenance requests.* Identify administrative process gaps and support continuous improvement initiatives.* Perform other duties as assigned.Systems & Tools* Warehouse Management System (WMS) experience required (e.g., SAP or comparable 3PL WMS)* RF scanners and barcode systems* Microsoft Office Suite (Excel reporting, Outlook communication)Qualifications* High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Supply Chain, or a related field preferred.* Minimum of 2 years of experience in a 3PL, warehouse administration, or logistics support role.* Strong understanding of inventory control, shipping documentation, and warehouse workflows.* Ability to manage multiple client priorities in a fast-paced, deadline-driven environment.* Strong organizational, communication, and problem-solving skills.Preferred Qualifications* Experience supporting multiple client accounts in a 3PL environment* Forklift, reach truck, or order picker experience* Familiarity with client reporting requirementsKey Success Factors* High attention to detail and data accuracy* Strong time management and prioritization skills* Ability to communicate effectively across operations, transportation, and customer teams* Commitment to safety, quality, and continuous improvement


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