Job Details

Front Desk Receptionist

We're seeking a professional and welcoming Corporate Receptionist to join a high-impact Workplace Experience team. This role serves as the first point of contact for hundreds of daily visitors and employees, helping create a positive and secure environment across multiple office locations. The ideal candidate is tech-savvy, people-oriented, and thrives in a fast-paced, service-driven setting.

Responsibilities:

• Greet and check in visitors and employees with warmth and professionalism
• Issue badges, manage lobby amenities, and support office tours
• Maintain lobby cleanliness and appearance
• Provide local information and general support to guests
• Direct vendors and service providers appropriately

Administrative & Operational Support:

• Use tools like G Suite, Slack, and Jira to manage requests and communications
• Track and fulfill workplace tickets and help center inquiries
• Order and organize supplies for reception and shared spaces
• Support mail distribution, shipping/receiving, and lost-and-found logging
• Conduct daily walkthroughs and report facility issues

Event & Community Space Support:

• Assist with setup, breakdown, and clean-up for meetings and events
• Coordinate with facilities and events teams for logistics and vendor access
• Provide ad-hoc support for programs and cross-site coverage

Team Collaboration:

• Work as part of a coordinated reception team across multiple locations
• Float between offices to support coverage gaps and peak activity
• Adapt to different team dynamics and operational needs

Compliance & Confidentiality:

• Uphold company policies and procedures
• Maintain confidentiality and handle sensitive information appropriately

Qualifications:

• 3+ years of experience in customer service (such as hospitality or retail)
• Experience providing administrative/receptionist support at a large company office
• Strong communication, organization, and problem-solving skills
• Proficient with G Suite, Slack, Jira, and comfortable learning new tools
• Able to lift and carry up to 50 pounds regularly
• Experience in security or access control is a plus
• Familiarity with nonprofit, government, or research environments is helpful

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.