Job Details

Join our team at Ross, a leading off-price retail chain with over 2,200 stores, where our focus is on providing customers with high-quality brands and trendy merchandise at extraordinary savings. We believe that our success is driven by our people, and we are committed to fostering a supportive and inclusive work environment.

What We Offer:

• Success: We pursue excellence and continuously evolve as a team.
• Career Growth: We prioritize developing industry-leading talent.
• Teamwork: We collaborate to tackle challenges and find effective solutions.
• Diversity, Equality & Inclusion: We celebrate diverse backgrounds, identities, and ideas, believing these differences make us stronger.

Location: Our Corporate headquarters are in Dublin, CA, with 3 buying offices and 8 distribution centers nationwide. In 2023, we achieved revenues of $20.4 billion as a committed Fortune 500 company dedicated to providing continuous learning and development opportunities for our teams.

Position Overview: As a Store Security Specialist, you will play a critical role in maintaining a safe and secure shopping environment for both associates and customers. Your presence at store entrances and on the sales floor will help deter theft and fraud. Your responsibilities include greeting customers warmly and monitoring the store to identify potential security issues.

Key Responsibilities:

• Safety and Security: Ensure the safety and security of all associates and customers, maintaining a visible presence at the entrances/exits and floors.
• Customer Engagement: Provide excellent customer service by greeting each customer and addressing their questions in a friendly manner.
• Theft and Fraud Prevention: Monitor for suspicious behavior and assist in mitigating theft through proactive measures.
• Training and Education: Collaborate with store leadership to educate staff on loss prevention strategies.
• Compliance and Accountability: Adhere to company policies and procedures while communicating effectively with store leadership and loss prevention teams.

Qualifications:

• High School diploma or equivalent required; AA degree preferred.
• Experience in retail management or loss prevention is preferred.
• Strong communication skills and excellent customer service abilities.
• Ability to remain calm and effectively resolve conflicts.
• Must comply with all applicable federal and state laws for security positions, including background checks and potential drug testing.

Physical Requirements:

• Ability to remain on your feet for extended periods; regular walking and moving around the store.
• Must be able to lift or move objects weighing more than 25 lbs.

This position is not supervisory in nature. We are dedicated to creating a diverse workforce and are an equal employment opportunity employer. We consider candidates based on their skills and experience.

Compensation: The base pay range is $17.00 - $17.50, dependent on experience and qualifications.