The position is responsible for the management and oversight of the office and facility operations.
The work includes the following activities:
· Oversee the maintenance and functionality of the office, building, and equipment, including office supplies, phones, printers, lighting, utilities (electricity, water, sewage), and waste management.
· Manage relationships with external vendors for office renovations, repairs, cleaning, and security services.
· Supervise supplier relationships to secure the best pricing on products and services
· Develop and implement office policies and procedures for day-to-day operations, including shipping/receiving, mail distribution, billing/invoicing, collections, purchasing, issuing key fobs, and maintaining/updating the reception manual and guest book.
· Ensure the proper functioning of office supplies, phone and conference systems, conference rooms, training rooms, and break rooms.
· Handle special housekeeping requests and delegate tasks as necessary.
· Oversee and enforce security procedures and protocols, including opening/closing routines, security contracts, and reporting any security incidents to management.
· Track and ensure the completion of department projects, including meeting KPIs related to office services, maintenance, repairs, and janitorial services.
· Maintain frequent communication and build relationships with department managers and key stakeholders to foster a safe, reliable, and sanitary working environment in the offices and facility.
· Collaborate with the local safety leader to ensure adherence to workplace safety standards.
· Partner with local and Business Unit Human Resources to ensure employee relationship management
· Assist in organizing and managing onsite and offsite events, including client audits, visits, team-building activities, and morale-boosting events.
· Manage and maintain any required facilities-related permits and certifications (e.g., fire, alarm, and city permits).
· Represent the company with a positive attitude to employees, vendors, customers, and the public.
· Understand compliance with GMP and ISO requirements as these pertain to responsibilities.
· Knowledge of and familiarity with all SOPs pertaining to the facility and laboratories.
· Participation in staff meetings and training sessions.
· Performs other related duties as assigned.
A minimum of a HS Diploma and 2 years experience in an administrative role.
Excellent organizational skills along with ability to follow instructions and work as a team member.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.