Job Details

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The individual in this position is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager will build relationships with clients to encourage new and repeat business opportunities. A GLIMPSE INTO YOUR DAY - Serves as a client advocate and the primary point of contact for assigned accounts. Develops professional business relationships with client and understands the clients core business. Leads projects, deadlines, meetings and client deliverables utilizing established account management tools. Manages client expectations, service commitments, and anticipates needs of the client. Manages the engagement letter process including the confirmation of our specific scope of services, compensation type and level, project timeframe and require...Account Manager, Manager, Benefits, Employee, Communications, Accounting, Account