Job Details

Store Security Specialist

Join Ross, a premier off-price retail chain that prides itself on delivering high-quality brands and trendy merchandise at unbeatable savings. Experience the excitement of working in an environment where your contributions lead to:

• Success
• Career advancement
• Team collaboration
• Commitment to Diversity, Equality & Inclusion, and community engagement

With our corporate headquarters in Dublin, CA, and a network of buying offices and distribution centers across the country, we achieved impressive revenues of $20.4 billion in 2023. As a Fortune 500 company, we are dedicated to fostering an inclusive workplace that provides ongoing learning and development opportunities for our teams.

General Purpose: The Store Security Specialist plays a crucial role in creating a secure environment for both associates and customers. You will maintain a watchful presence at store entrances and exits to deter theft and fraud through friendly yet authoritative interactions. You will also monitor compliance with our Code 50 package inspection policy and work alongside Store Leadership to implement loss prevention strategies effectively.

Essential Functions:

• Ensuring safety and security within the store
• Building strong teams and partnerships
• Upholding store brand integrity
• Reducing theft and fraud
• Minimizing operational losses

Competencies: Effective work process management, business acumen, planning and prioritizing, talent development, collaboration, exemplary leadership, effective communication, and accountability execution.

Qualifications and Special Skills Required:

• High School diploma or equivalent is required; an Associate's degree is preferred.
• A year of retail supervisory experience or relevant training is preferred.
• Loss prevention or security training for at least a year is preferred.
• An active Security Guard License is preferred.
• Able to thrive in a fast-paced work environment.
• Strong communication abilities.
• Proven relationship-building skills with the store team.
• Excellent customer service capabilities.
• Proficient in conflict resolution.
• Compliance with all relevant federal and state security position laws, including background checks, physical exams, and drug testing.

Physical Requirements/ADA:

• Consistent punctuality and regular attendance.
• Able to spend up to 100% of work time standing, walking, and moving around the store.
• Must be able to lift objects over 25 lbs.
• Regularly bending, stooping, or crouching will be necessary, depending on daily needs.
• Additional qualifications may be required for certain assignments.

Supervisory Responsibilities: None

Disclaimer: This job description summarizes the primary duties and responsibilities of the position. It is not intended to encompass all duties. Content may change at management's discretion. Ross is an equal opportunity employer, considering applicants for employment based solely on their skills, abilities, and experience. We are committed to creating a diverse workforce and complying with all laws against discrimination.

The base pay range for this role is $17.57 - $18.07, which may be influenced by factors such as experience, education, qualifications, and location. This range reflects just one part of the total compensation package, with additional rewards varying by position and location.