Job Details

Alcatraz Cruises CA, Pier 33, Alcatraz Landing, San Francisco, California, United States of America

Job Description

Posted Wednesday, January 21, 2026 at 8:00 AM

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Groups portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Groups premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Groups subsidiaries include Hornblower Marine, which provides vessel out haul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Groups global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Groups additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary:

Executes routine maintenance and janitorial of both the vessels and facilities. Follows up on jobs and consults with Lead Engineer for directions and support, but is primarily self-sufficient. Able to solve most challenges without assistance or intervention and furthers own knowledge as needed to complete tasks. Records assignments in appropriate programs and places with accuracy.

Duties and Responsibilities:

• Mastery of all duties & responsibilities of the Apprentice Mechanic position.
• Advanced working knowledge of all of our diesel engines.
• Ability to diagnose and repair all primary vessel systems without assistance.
• Basic repair and diagnosis of all pilothouse electronics.
• Ability to replace all shop-serviceable engine components, as directed by engineers or management.
• Proper diagnosis and repair of all pumps that can affect vessel or company operations.
• Using laptops to record and diagnose vessel alarm & trouble conditions to find and clear faults.
• Ability to fabricate parts for, or make repairs to items considered vital, or a part of a life-saving system.
• Basic knowledge of rigging parts and best practices. Ability to splice and repair dock systems as needed.
• Substantial knowledge of and ability to repair and maintain all engineering systems, company-wide.
• Intelligently prioritizes engineering shop duties & responsibilities and ensures projects stay organized and focused.
• Mentors fellow crewmembers and ensures Apprentice Mechanics are following safety protocols & best practices.
• Learn & demonstrate basic understanding of hybrid vessel systems.
• Basic electrical troubleshooting and repair. Working knowledge of 3-phace electricity and electrical distribution systems.
• Takes direction from engineers & management and ensures repairs are completed in a through & safe manner.
• Familiarity with all department engineering needs including Alcatraz Island, Pier 33, Yard Periods, Special Projects, etc.
• Use of Laboratory Services for oil, coolant, fuel, and hydraulic fluid analysis.
• Ensure completion of all logs and tasks in a reliable and accurate manner.
• Learns new skills and information as needed to problem solve. Seeks guidance or assistance when necessary.
• Organizes workload in a reliable & effective manner.
• Maintains tools & workspace in a clean and operational state.
• Thorough verbal & electronic documentation of deficiencies and repairs.
• Basic understanding of pipefitting, plumbing and fluid flow control.
• Ensures all engineering systems stay on or ahead of best practices maintenance schedules.
• Additional job duties as assigned.

Requirements & Qualifications:

• 1 Year of Industry Experience or successful completion of Apprentice Mechanic Program.
• Functional understanding of electricity and the relevant safe industry practices for working around it.
• HAZWOPER certificate (40 hours)
• CPR & First Aid Certification

TheRESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Alcatraz Cruises CA, Pier 33, Alcatraz Landing, San Francisco, California, United States of America