Job Details

divh2Service Assistant/h2pAt Crenn, we are guided by our values of humanity, sustainability, artistry, and equity. We create culinary experiences that challenge convention with a planet first mindset. We are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics./ppFull Time/ppLocation: Atelier Crenn/ppWage Range: $23-$25 per hour plus tips/ppBenefits: Competitive PTO, 401K, Heath/Dental/Vision insurance, Dining Discounts, Wellness/Education/Uniform Benefits, Team Trips to BBF./ph3Main Role/h3pOur Service Assistants provide essential support to our team in each evenings service. The Service Assistant, specifically, will arrive first to begin the set up of the dining room. The Service Assistant will be responsible for complete set up of the dining room, from cleaning and configuration of tables, to setting up all plates, cleaning duties, and service utensils for service. During service, the Service Assistants will assist with table maintenance, ensuring tables are marked correctly with utensils and glassware in a timely manner. The Service Assistants should be comfortable with movements in the dining room according to fine-dining standards, and be able to efficiently complete tasks in a busy environment. The Service Assistant will assist with food running and spieling dishes, so he/she should be comfortable explaining food and interacting with guests./ph3Responsibilities/h3ulliPrepare trays, plates, utensils, and napkins for service./liliSet and reset tables during service./liliRefill glassware station, polish cutlery during service./liliMake sure to clear the table and be responsible when handling luxury equipment./liliAlign tables and chairs in the dining room, setting dining room tables./liliSet up the guest bathroom (soap, toilet paper, towels, candles)./liliSet up plates for the kitchen./liliAssist sommelier during service with table maintenance (clearing, marking)./liliConstantly keeping an eye on the water levels, fill when needed./liliAlways help to run food when hands are needed./liliMark table, clear table as needed./liliPrepare coffee and tea for the guest./liliPrepare Non-Alcoholic drinks and follow recipes and standards./liliBreak down N/A Bev and coffee station./liliAcknowledge guests about food details and serve dishes following standard and order./liliBe responsible for the inventory supplies and weekly cleaning side work./liliKeep a constant eye contact on the guest to anticipate need and reporting to a sommelier when a guest is unhappy./liliSpeak with guests using clear and professional language./liliEnsure high standards of personal presentation and grooming./liliEnsure that the restaurant is always kept clean and organized, in both the front and back of house areas./liliComplete the daily responsibilities that are set for each individual shift./liliAttend training sessions and meetings when they are required./liliWork with fellow staff members to ensure that the restaurant achieves its full potential./liliComplete side work promptly./li/ulh3Qualities Required/h3ulliHave a minimum experience in hospitality or customer service./liliBe friendly, social, and like to interact with staff and guests; be a team player./liliBe very meticulous, efficient, and open to learning and suggestions./liliBe prompt, reliable, and always carry a gracious and hospitable attitude./liliHave a minimum knowledge of food and beverage./liliHave a strong personality. Be determined to deliver detailed and high level of luxury service./liliMust be able to lift 50 pounds./liliRBS certification preferred./li/ul/div