Job Details

divh2Whole Foods Market Specialty Team Member/h2pProvides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department./ph2Job Responsibilities/h2ulliSurprises and delights customers with consistent and delicious food./liliEngages in positive and proactive selling./liliEnsures a fresh and appealing display by keeping cases and shelves clean and well-stocked./liliChecks product to ensure it meets WFM quality standards./liliMonitors spoilage and supply waste to minimize impact on department expenses./liliAssists with sampling program, keeping sample areas full, clean and appealing./liliMaintains back stock in good order./liliAccesses information about market conditions and communicates to customers./liliEnsures temperature, sanitation and sweep logs are completed. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings./liliProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously./liliMaximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product./liliFollows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices./liliMaintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards./liliPerforms opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing./liliImmediately reports safety hazards and violations./liliPerforms other duties as assigned by store, regional, or national leadership./li/ulh2Job Skills/h2ulliAbility to learn basic knowledge of all products carried in department./liliAbility to visually examine products for quality and freshness./liliAbility to sell proactively./liliWorking understanding of Specialty department and team and WFM quality goals./liliStrong attention to detail./liliStrong to excellent communication skills and willingness to work as part of a team./liliAbility to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors./liliAbility to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members./liliAbility to follow directions and procedures; effective time management and organization skills./liliPassion for natural foods and the mission of Whole Foods Market./liliStrong work ethic and ability to work in a fast-paced environment with a sense of urgency./liliUnderstanding of and compliance with WFM quality goals/li/ulh2Experience/h2ulliNo prior retail experience required/li/ulh2Physical Requirements / Working Conditions/h2ulliMust be able to lift 50 pounds./liliIn an 8-hour work day: standing/walking 6-8 hours./liliHand use: single grasping, fine manipulation, pushing and pulling./liliWork requires the following motions: bending, twisting, squatting and reaching./liliExposure to FDA approved cleaning chemicals./liliExposure to temperatures: lt;32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), 90 degrees Fahrenheit./liliAbility to work in a wet and cold environment./liliAbility to work a flexible schedule including nights, weekends, and holidays as needed./liliAbility to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery./liliWhere applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol./li/ulpNote: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion./p/div