Job Details

Customer Service Associate

  2026-01-25     Round One Entertainment     San Francisco,CA  
Description:

Customer Service Associate Bowling & Events Attendant / Kitchen & Bartender

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then youre the kind of person wed love to hire!

Requirements:

  • Minimum age 18 with a High School Diploma or GED.
  • Open availability, especially nights and weekends, is preferred.
  • Staff that handle and serve alcohol must be at least 21 years old.

Positions:

  • Bowling and Events Attendant
  • Kitchen & Bartender

Essential Duties:

  • Assist guests at counter and game/bowling floor.
  • Conduct alcohol and age restriction control in accordance with company policies.
  • Conduct lost and found procedures in accordance with company policies.
  • Seek constant improvement or more efficient and less expensive ways and means in department work processes.
  • Comply with and maintain the confidentiality of all company policies and procedures.
  • Maintain a clean and safe working area.

Qualifications:

  • High school diploma.
  • Preferred: One to two years of experience in hospitality, restaurant, or retail environment.

Work Environment:

  • Regularly works in a bowling center/arcade environment with high levels of noise, dust, and activity.
  • Noise level is usually loud.

Physical Demands:

  • Required to bend, stretch, twist, climb and have high mobility/flexibility in small spaces.
  • Must stand and walk for extended periods without breaks during busy times.
  • Must use hands/fingers to handle, feel, and reach with hands and arms.
  • Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

  • 1 hour of time play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the companys discretion.

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