Job Details

divh2Job Title/h2pOur mission is to enhance the quality of our customers lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility./ph3Responsibilities/h3ulliConsistently keep the store energy lively upbeat for customers your teammates/liliEngage multiple clients at the cash wrap create a positive, lasting impression by offering personalized service/liliAccurately efficiently perform register/POS transactions, sales, returns, exchanges, etc./liliEnsure accurate ringing pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs/liliManage all aspects of a customers expectations, clearly communicating product information, care, maintenance, timeframes delivery/liliAffirm the clients purchase offer additional merchandise suggestions to complement complete initial selections/liliEnsure client is aware of all promotions that may impact sales/liliShare information testimonials about product, in-store events workshops that will enhance the customer experience/liliMaintain visual standards supplies of the cash wrap area/liliMaximize all of the resources available to get the customer what they want resolve any issues/liliPerform other duties as assigned by management comply with all Company policies and procedures/liliFoster an environment where all associates are treated fairly with dignity respect, in accordance with our People-First Philosophy/li/ulh3Criteria/h3ulliLove to close a sale can articulate a proven ability to exceed goals/liliThrive in an entrepreneurial environment are constantly looking for ways to think outside-the-box/liliPassionate about creating lasting relationships with customers by capturing contacts, re-connecting promoting all of the inspiration, events services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card product launches/liliKnow what questions to ask your customers in order to understand their personal style needs/liliSucceed in a team environment, while able to work independently manage your own/liliHigh school diploma or equivalent preferred/lili1-2 years of experience in a customer service role/liliProven ability to prioritize and handle multiple tasks simultaneously/liliAbility to be mobile on the sales floor for extended periods of time/liliAbility to operate POS system/liliAbility to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques/liliFull time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday)./li/ulh3Physical Requirements/h3ulliAbility to be mobile on the sales floor for extended periods of time/liliAbility to operate POS system/liliAbility to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques/li/ulh3Our Mission Around Diversity, Equity Inclusion/h3pWe firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differenceswhatever they may beare valued, explored and appreciated./ph3Benefits Just for You/h3pThis role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.00-$18.00 per hour./ppDepending on your position and your location, here are a few highlights of what you might be eligible for:/pulliA generous discount on all Williams-Sonoma, Inc. brands/liliA 401(k) plan and other investment opportunities/liliA wellness program that supports your physical, financial and emotional health/liliPaid vacations and holidays (full-time)/liliHealth benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)/li/ulpWSI will not commence an immigration case or sponsor an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance./ppSan Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances./p/div