Job Details

This is a seasonal position. The Service Coordinator/Janitor acts as a resource, ally, and advisor to Shelter participants, performs janitorial routine tasks that contribute to the on-going maintenance and upkeep of the building, and monitors shelter safety.

Responsible for providing participants with a meaningful orientation about Shelter programs and services and engaging them in Shelter activities.

PRIMARY DUTIES AND RESPONSIBILITIES

• Perform all duties within the parameters of the Shelter Policy and Procedure Manual as well as all Standards of Care policies.
• Check the interior (client living quarters, bathrooms, and community rooms) and exterior of the building on a regularly assigned schedule to maintain a clean, safe environment.
• Inspect the facilities to maintain security and program compliance.
• Maintain Shelter Operation Logs according to procedure.
• Help orient all participants to program rules and responsibilities of each Shelter.
• Apply Shelter rules and regulations in a fair and equitable manner to all participants.
• Maintain Shelter records in an accurate, complete, and legible manner.
• Submit maintenance requests to the shift supervisor, as needed.
• Immediately reporting any problems to Supervisor(s) or Manager(s) in accordance with Shelter policies and procedures.
• Attend and participate in daily shift change meetings.
• Maintain a clean and healthy environment.
• At the end of every shift, ensure paperwork is complete and the workspace is cleaned and organized.
• When the Supervisor is offsite, acting as a decision-maker for critical incidents relating to the operation of each Shelter.
• As needed, attend staff meetings or training courses.
• Performing all other duties as assigned and required.

REQUIRED QUALIFICATIONS

• The successful candidate must hold either a High School Diploma or a GED equivalent with a minimum of six months' experience working in a position where there is extensive customer service and interaction with the public.

• Strong communication skills, comprehension of ethics in social services, good general counseling, active listening skills, and proven problem-solving and crisis resolution skills.
• Experience working with homeless populations that use harm-reduction models. Prior work with mental health, disabilities, or substance abuse issues is preferred.
• Must be able to meet physical requirements of the position which may include long periods of sitting at a desk and/or computer station; lifting items that weigh up to 40 pounds, reaching, bending, and stooping within the daily routine of task and activities.
• Must secure finger image screening and annual TB screening.
• Must be able to travel to and from non-ECS sites.
• Will honor and abide by ECS's policies and procedurals.

Mission Essential

• Demonstrate behavior that supports the organization's mission, vision, and values.
• Adhere to all program, funder, and organizational policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.

ECS offers industry leading healthcare benefits to support your

physical and mental well-being.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.