Job Details

At Fay, our mission is to make nutrition a foundational pillar of preventative care, improving outcomes, accessibility, and affordability at scale. We're building AI-powered infrastructure to transform preventative healthcare. Think that's bold? We're just getting started.

Today, Fay is a three-sided marketplace connecting providers, patients, and payers to revolutionize preventative care delivery. Our b2b2c business‑in‑a‑box solution empowers dietitians to deliver high-quality, affordable nutrition care, helps patients take control of their health, and enables payers to build healthier member populations. Nutrition is our starting point, not the finish line. The platform we're building will expand into new areas of preventative health and wellness as we grow.

We're proud to be one of the fastest-growing companies in healthtech, backed by category-defining investors like General Catalyst, Forerunner, 1984, and Goldman Sachs.

Ready to leverage AI-driven technology to transform preventative care and make a real-world impact on health? Let's talk.

About this Role

As an operations leader, you'll build the foundation of a company capable of hyper‑growth and scale. You'll make product and operational decisions that impact the user and allow us to move quickly, while ensuring our most important stakeholders are given the best experience.

What you'll be doing:

• Own provider and patient success, being the voice of the company at critical moments for our brand
• Design external and internal products/tools to deliver best‑in‑class experiences for major stakeholders (e.g., providers, patients, partners)
• Drive revenue growth and profitability by identifying, prioritizing and executing on key opportunities for the business

Qualifications

• 2+ years of experience at a fast‑paced startup or in management consulting
• Strong quantitative and qualitative skills
• Passion for making nutrition care accessible for all

Fay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.