Job Details

Join Our Winning Team as a Loss Prevention Specialist!

At Ross, we value our people and are committed to creating a dynamic environment where your talents shine! As a leading off-price retail chain, we focus on delivering high-quality brands and the latest merchandise at amazing savings, all within a thrilling treasure-hunt shopping experience.

By joining our team, you will enjoy:

• Opportunities for Success
• Career Growth
• Collaborative Teamwork
• A Commitment to Diversity, Equality, Inclusion, and Community Engagement

With revenues of $20.4 billion in 2023, Ross is a proud Fortune 500 company dedicated to fostering an inclusive work culture with ongoing learning and development. Our corporate headquarters can be found in Dublin, CA, complemented by key buying offices in New York City, Los Angeles, and Boston, along with eight distribution centers nationwide.

Job Overview: As a Loss Prevention Specialist, you will serve as a visible presence at store entrances and exits, actively working to prevent theft and fraud while ensuring a safe environment for both associates and customers. You will engage with customers through eye contact, smiles, and greetings, effectively deterring theft by demonstrating a strong presence in company-issued attire. You will monitor store policies regarding package inspections and patrol the sales floor to identify potential theft indicators, collaborating closely with store leadership to ensure adherence to loss prevention directives and minimizing operational shortages. Your dedication to protecting Ross's assets is paramount.

Key Responsibilities:

• Ensure a Safe and Secure Environment
• Foster Team Development and Partnerships
• Represent Our Brand Positively
• Mitigate Theft and Fraud
• Minimize Operational Shortage

Essential Skills:

• Effective Work Process Management
• Strong Business Acumen
• Ability to Plan, Align, and Prioritize
• Talent Development Skills
• Collaborative Nature
• Exemplary Leadership by Example
• Effective Communication Skills
• Accountability and Execution

Qualifications:

• High School diploma or equivalent required; AA degree preferred.
• One year of retail supervisory experience or similar training preferred.
• One year of loss prevention/security training preferred.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.
• Excellent communication skills.
• Proven relationship-building capabilities with store team members.
• Outstanding customer service skills.
• Capability to resolve conflicts effectively.
• Compliance with all applicable federal and state laws and regulations, including background checks and drug testing is a must.

Physical Requirements:

• Regular attendance and punctuality.
• Ability to spend 100% of working time standing, walking, and moving throughout the store.
• Ability to lift objects over 25 lbs.
• Regular bending, stooping, or crouching as needed.
• Additional qualifications may apply based on specific assignments.

Note: This job description outlines the main duties and responsibilities of the role, and may change at management's discretion. Ross is an equal opportunity employer committed to hiring and promoting individuals based on their abilities and qualifications. We are dedicated to building a diverse workforce and complying with all laws against discrimination.

The base pay range for this position is $17.39 - $17.89, depending on experience, skills, qualifications, and location. This range is one part of the complete compensation package, with additional benefits varying by role and location.