Working Title: Practice Coordinator
Location: Redwood City, CA 94065
Duration: 6 months Contract
Hourly Pay: $25.00/hr.
For your understanding - Do not Submit If:
• Only MA clinical experience (no admin focus)
• Only call center or customer service background
• Epic experience outdated or minimal (pre-2021 or basic check-in only)
• No prior authorization history
• Only insurance verification or basic referrals
• Failed probation in similar roles
• No specialty clinic experience
*Update 12/8*:
Must-Haves:
• Heavy prior authorization experience (daily, high volume)
• Epic/APeX experience specifically for auths, referrals, WQs
• Specialty clinic background (orthopedics strongly preferred; surgery/pain/other specialties acceptable)
• High-volume clinic experience (100+ calls/day or heavy WQs)
• Multi-provider scheduling + surgery scheduling exposure
• Strong communication, detail orientation, and reliability
*Update 12/4:
The manager is specifically looking for candidates with:
- Recent Epic/APeX experience (must be hands-on)
- Specialty clinic background, ideally orthopedics or surgical subspecialties
- High-volume scheduling experience across multiple providers
- Referrals, authorizations, and work queue management
- Experience in large health systems such , Stanford, Sutter, PAMF, etc.
- Strong communication and customer service skills in patient-facing roles
- Ability to multitask and stay organized in a fast-paced clinic environment
- Professional, reliable work history in medical administrative roles*
Nice-to-Haves:
• Experience in major systems: Stanford, Sutter, PAMF
• Imaging authorization experience (MRI/CT/X-ray)
• Pre-op coordination (labs, clearances, documentation)
Job duties: Front desk, Back office, PC, Surgery scheduling
Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented.
Estimated number of patients in clinic per day or calls per day if call center: 30-50
Specific number of year's experience? A college degree with 6 months of experience or 2 years of healthcare admin experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Gaurav Kejriwal
Email: ...@ustechsolutionsinc.com
Job ID: 25-55298