Job Details

Dispatcher

We are seeking a dedicated and organized Dispatcher to pair motor vehicles and drivers each morning before the start of their daily routes. The position is a full-time role from Sunday to Thursday, with hours from 11 am to 8 pm, though some flexibility to adjust these hours may be required.

Responsibilities

• Dispatch all drivers and helpers efficiently.
• Maintain daily record-keeping for agency and helpers for payroll purposes.
• Record and manage all materials issued to drivers, such as gas cards, fob keys, and radios.
• Keep inventory of hand trucks and update the corresponding spreadsheet.
• Maintain and update the EZ-Pass account.
• Respond to all emails within five minutes and ensure continuous follow-up until resolved.
• Complete hand-off logs accurately, regardless of issues.
• Ensure all phones are maintained and charged.
• Monitor Geo Tab and address any alerts with drivers.
• Update routers with delivery windows and resolve any address issues.
• Check emails for updates, changes, or notes before dispatching.
• Answer all phone messages promptly.
• Monitor Mobile Cast and address any issues that drivers encounter.
• Complete and submit the daily activity sheet and Wufoo report.
• Update the pickup sheet with purchasing information twice daily at 2 pm and 4 pm.
• Send email updates regarding any route issues, including delays.
• Update the invoice register in AS400.
• Follow up on all pickups with drivers during the day to preempt issues.
• Assist drivers with directions, roadside assistance, and accident guidelines.

Essential Skills

• 2+ years of dispatch experience, preferably in the transportation industry.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Excellent written and verbal communication skills.
• Ability to work independently without supervision.
• Strong organizational and multi-tasking skills.

Additional Skills & Qualifications

• High school diploma or G.E.D. required.
• Bilingual in Spanish is preferred.

Why Work Here?

Join a dynamic and supportive team that values efficiency and customer service. Enjoy a role that offers a balance of responsibility and autonomy, with the opportunity to develop your skills in a fast-paced environment.

Work Environment

The role operates in a transportation-focused environment with an emphasis on logistics and customer service. The position requires flexibility in working hours, and dress code is business casual. You will work with various technologies, including Geo Tab and Mobile Cast, and handle multiple communication channels to ensure seamless operations.

Job Type & Location

This is a Contract to Hire position based out of Richmond, CA.

Pay and Benefits

The pay range for this position is $19.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richmond, CA.

Application Deadline

This position is anticipated to close on Feb 2, 2026.