Job Details

Seeking an experienced Sitecore Developer! (Telecommunications / Cable Industry)
Location: Arizona - Remote, but onsite (as required)
Type: Long term contract
Experience Level: Mid-Senior

About the Role:
We are seeking a highly skilled Sitecore Developer with proven experience in the telecommunications and cable services industry. This role will be responsible for designing, developing, and maintaining customer-facing digital experiences built on the Sitecore Experience Platform (XP or XM). The ideal candidate has hands-on expertise in Sitecore 9.x/10.x, deep knowledge of .NET development, and an understanding of the unique operational and customer engagement needs of large cable or broadband providers.
Key Responsibilities:
Sitecore Development & Architecture

• Design, customize, and extend Sitecore components, templates, renderings, pipelines, and integrations.
• Build scalable, modular Sitecore solutions using Sitecore Helix and Habitat principles.
• Implement and support Sitecore Experience Editor, Experience Profile, and personalization.
• Maintain content architecture, media library management, and multi-site implementations.

Telecommunications / Cable Domain

• Develop Sitecore functionality and content modules tailored to cable-industry use cases such as:
• Collaborate with product and business teams to understand cable-specific customer journeys (residential, SMB, digital sales flows)

Integration & Backend Work:

• Build and maintain APIs and integrations with billing systems, CRM platforms (e.g., Salesforce), identity providers (OAuth, SSO, OIDC), and back-office provisioning systems.
• Develop backend logic using C#, .NET Core, REST services, and Azure/AWS services.
• Implement personalization, analytics, and tracking using Sitecore XP and external tools (Adobe Analytics, Google Analytics, or proprietary telecom analytics).

Performance, Quality & Operations:

• Optimize Sitecore for performance, caching, and load management in high-traffic environments typical of cable providers.
• Conduct code reviews, ensure adherence to secure coding standards, and enforce best practices.
• Troubleshoot production issues related to customer workflows, content publishing, and cloud infrastructure.
• Support CI/CD pipelines using Azure DevOps, GitHub Actions, or Jenkins.

Required Qualifications:

• 3-7 years of experience in Sitecore development (Sitecore 9.x or 10.x required).
• Strong proficiency in C#, .NET Core, MVC, Web API, and front-end technologies (HTML5, CSS, JavaScript, React/Angular preferred).
• Experience with Sitecore SXA, JSS/Headless, or Sitecore Experience Commerce (SXC) is a plus.
• Hands-on experience supporting telecom or cable operators (e.g., Comcast, Cable One/Sparklight, Charter, Cox, Rogers, Shaw, etc.).
• Experience integrating Sitecore with large-scale backend systems used in telecom environments: billing, provisioning, identity, and CRM.
• Familiarity with cloud deployments (Azure PaaS preferred).
• Understanding of SEO, accessibility, and privacy/compliance considerations (e.g., PCI if payments are involved).

Preferred Qualifications:

• Sitecore Developer or Architect Certification.
• Experience with headless Sitecore (Next.js) or Sitecore XM Cloud.
• Experience with enterprise-scale content migrations.
• Background working in Agile/Scrum teams within telecom product organizations.

Soft Skills:

• Strong communication skills-able to translate technical requirements for business teams.
• Comfortable collaborating with product owners, UX designers, marketing, and analytics teams.
• Ability to troubleshoot complex, multi-system issues under tight production timelines.
• Telecom-specific customer empathy-understanding cycles like move-ins, disconnects, technician scheduling, outages, and promotions

What Makes This Role Unique:
This role sits at the intersection of Sitecore expertise and telecommunications customer experience. The developer will help implement digital experiences used by millions of cable customers-from product shopping flows to account management-directly impacting customer satisfaction and digital adoption rates

• Service availability and qualification tools
• Customer self-service portals
• Account management and billing features
• Technician scheduling integrations
• Plan selection, bundles, promotions, and retention workflow.