Job Details

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Remote Personal Injury Legal Intake Specialist opportunity with a national legal technology company. Our client powers pre-litigation processes for top law firms across the country. If you are tech-savvy and looking for an amazing growth opportunity, this role is perfect for you!

The Intake Specialist responsible for the specific duties listed below.

Your specific duties will include:

• Serving as the first point of contact for potential clients, building trust within minutes, qualifying cases, and ensuring every eligible client signs quickly and seamlessly.
• Answering inbound calls with empathy and professionalism.
• Qualifying cases and confirming eligibility using defined criteria.
• Guiding clients through the sign-up process and securing retainers.
• Handing off cases to attorneys and lead paralegals with complete and accurate information.
• Collaborating with teammates to maintain responsiveness as a key builder of trust with every partner.

Specific qualifications for the position include:

• Minimum 5 years of experience in client-facing intake or sales roles, ideally within legal services.
• Strong communication skills with the ability to build trust quickly.
• Ability to remain calm and focused under pressure.
• High School diploma or equivalent.

Preferred qualifications for the position include:

• Comfort working flexible schedules, including evenings and weekends.

Pay Rate Range: $60,000 - $80,000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail ...@workway.com or call 972.###.####.

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