Job Details

Dynamics 365 Senior CRM/CE Functional Consultant

  2026-01-16     Itransition     all cities,AK  
Description:

Requirements

  • Bachelor's degree in business administration, computer science, or equivalent
  • Min 3-5 years of experience as a functional consultant
  • Pre-sales and demo experience
  • Proven track record of successful Microsoft
  • Dynamics 365 Field Service, Customer Service, Sales implementation
  • Skilled in system configuration, customization, and data management within Microsoft Dynamics 365
  • Experience with Power Automate flows
  • Gap analysis between customer needs and Dynamics 365 capabilities
  • Familiarity with Agile or iterative project management methodologies
  • Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions
  • Highly organized and able to work independently without guidance
  • Excellent communication and interpersonal skills to work with different stakeholders
  • Excellent command of spoken and written English
Nice to have
  • MS Dynamics 365 CE certification (MB-210, MB-220, MB-230, MB-240) or equivalent
  • Understanding of industries like manufacturing, healthcare, automotive and financial services (some of them)
Responsibilities
  • Interact with potential customers to gain a clear understanding of their needs and goals
  • Participate in pre-sale activities and Dynamics 365 CRM/CE modules to potential customers
  • Collaborate with different stakeholders to gather, analyze and document requirements
  • Convert business needs into functional specifications
  • Configure and customize Dynamics 365 Field service, customer service, sales and marketing based on customer requirements
  • Work closely with developers to execute requirements and resolve issues
  • Provide user training sessions when needed
  • Provide ongoing support for post-implementation
We offer
  • Projects for such clients as PayPal, Wargaming, Xerox, Philips, Adidas and Toyota;
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Corporate medical insurance covering services of private and public medical centers
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate


Any questions?

Alexia

...@itransition.com


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