Job Details

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This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain high quality and visual standards of the products and store. They are tasked with achieving excellent customer service while consistently meeting the stores sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Minimum Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must have a valid, unrestricted Drivers License.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends.

Preferred Qualifications

• High School diploma or GED.
• At least one (1) year experience working in a delivery, retail, or customer service position.
• Experience selling paint and paint?related products.
• Experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

About Us

At Sherwin?Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. You bring the skills, talent and passion to help customers and our business achieve great results.

What Is the Process to Get Started?

1. Online Application Find the role(s) that interest you on our Careers page.
2. Digital Interview Qualified candidates will invite to complete a digital video interview.
3. In?Store Interview Review of video interview and invitation to meet with the recruitment team in a store, wholesale branch, or delivery terminal.

Benefits

• Health, dental, vision, and retirement plans.
• Life, disability, and employee assistance programs.
• Paid time off, flexible work arrangements, and employee discounts.

Compensation

The wage range for this role is $[range]. Compensation decisions are based on qualifications and experience.

EEO Statement

Sherwin?Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or other prohibited characteristics.

Fraud Awareness

Please note that Sherwin?Williams recruiting team members will never request a payment or sensitive personal information during the application process.